In August, Auto Updates pulled down critical updates from the Microsoft site
that I eventually installed on my XP Pro SP2 laptop (Dell Latitude D800).
Since then, I have been unable to download updates through Auto Updates or
the Windows Update site. Now when Auto Updates is enabled on my machine (and
since I've installed these critical updates), I'm continuously propmpted to
restart my machine so that the updates can finish installing. The critical
updates that installed on my machine "broke" something that has rendered Auto
Updates and the Windows Update site useless on my laptop. To band aid the
problem, I've simply disabled Automatic Updates. For Auto Updates continued
to prompt me to restart my computer every 5-10 mins. (After the initial
download and after being prompted the fourth time, I disabled AU).
When I try to download updates through Windows Update web site, I get the
following error "[Error number: 0x8DDD0007]
You need to restart your computer to finish installing a program or
updates. You cannot view or get other updates from the site until you
I have searched the Internet and MS web site concerning this error number.
The only thing that MS has had to say about this error number was from a user
in the Windows Update forum. The solution was to remove a Registry Key called
"RebootRequired" located under
Other websites have noted to delete the RebootRequired key in order to
resolve this issue. In my case, I have deleted the key, only for it to be
regenerated by a service upon initial computer startup. Users have stated in
other forums that once this key is deleted, they are able to access the
Windows Update site and download updates.
What I have done so far is the following that doesn't seem to help:
*Reinstall version 6 of Windows update (renamed wuauclt.exe and wuweb.dll).
After renaming these files, I was able to connect to WU, installed the latest
version, but still received Error number: 0x8DDD0007 after successful install.
*Renamed WindowsUpdate key under the above mentioned HKLM path (after
exporting first of course)
*Virus Scan (clean)
*Spyware Scan (clean)
*Deleted contents of C:\WINDOWS\SoftwareDistribution
If anyone can help me with this, I would be very grateful. I'm trying to
prevent reinstalling Windows on my machine in order to get WU/AU working
properly. I imagine there is a file or registry that is corrupted somewhere.
Thank you in advance for assistance.