Adobe Reader a required resource cannot be loaded

I have a user that is having an issue opening up Adobe documents and printing them on an HP Laserjet printer.  He keeps getting this error:  Adobe Reader   A required resource cannot be loaded.  We are still using Adobe Reader 6.02 because we can't go up to Adobe Reader 7.0 because of another software package that can't be upgraded at this time.  I've researched this and can't seem to find any help.
alayneAsked:
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war1Commented:
Greetings, alayne !

Try uninstalling and reinstalling Adobe Reader.  Get the latest upgrades.  I think it is up to 6.04.

Best wishes!
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Lance_PCommented:
If the PDF is written using 7, then you will need the latest reader. Else all the plugins n objects will not work. Try installing 7 on another machine and see if it opens without any problem. The if it opens you know what to do.
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war1Commented:
alayne,

We have not heard from you. Did any comment help you solve your problem? Do you have any more questions? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1
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