Application Error Event ID 104 and System error Event ID 1003

verbal7
verbal7 used Ask the Experts™
on
Hello All, I have an issue that I would like some assitance with.

When I logged onto one of my servers today to complete a routine check up, I noticed the error message:

12:23 PM 11/15/2005
The System has recovered from a serious error:


BCCode : 77     BCP1 : C000000E     BCP2 : C000000E     BCP3 : 00000000    
BCP4 : 030E8000     OSVer : 5_2_3790     SP : 1_0     Product : 272_2

Did the online crash analysis and MS says that it may be a HD drive error.  What do you all say?

I checked the Event Logs  below are the two main errors that showed up.  I've checked all over the web and could not find any concrete solutions.  I figured that I should make a post here and continue my search since you all are so knowledgeable.  If you need any further information at all please please do not hesitate to ask and I will provide.

((((1.))))  
Event Type:      Error
Event Source:      Symantec Mail Security for Microsoft Exchange
Event Category:      Error
Event ID:      104
Date:            11/15/2005
Time:            7:27:56 AM
User:            N/A
Computer:      BMI-EXC1
Description:
Error occurred sending Windows Messenger service alert to "BMI-EXC1".
Additional info: The message alias could not be found on the network.

((((2.))))
Event Type:      Error
Event Source:      System Error
Event Category:      (102)
Event ID:      1003
Date:            11/15/2005
Time:            12:20:48 PM
User:            N/A
Computer:      BMI-EXC1
Description:
Error code 00000077, parameter1 c000000e, parameter2 c000000e, parameter3 00000000, parameter4 030e8000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45   System E
0008: 72 72 6f 72 20 20 45 72   rror  Er
0010: 72 6f 72 20 63 6f 64 65   ror code
0018: 20 30 30 30 30 30 30 37    0000007
0020: 37 20 20 50 61 72 61 6d   7  Param
0028: 65 74 65 72 73 20 63 30   eters c0
0030: 30 30 30 30 30 65 2c 20   00000e,
0038: 63 30 30 30 30 30 30 65   c000000e
0040: 2c 20 30 30 30 30 30 30   , 000000
0048: 30 30 2c 20 30 33 30 65   00, 030e
0050: 38 30 30 30               8000    

 
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
You can ignore the symantec error...probably not related, unless perhaps it's a network card driver.

Probably a bad driver of some kind.  Make sure that you have the latest drivers from the manufacturer.

Here's a good thred to look at:
http://www.experts-exchange.com/Operating_Systems/WinXP/Q_21602601.html

Hope this helps:

Tony

Commented:
BCCode : 77     BCP1 : C000000E     BCP2 : C000000E     BCP3 : 00000000     BCP4 : 030E8000    
BCP1 is the NT Status Code and C00000E stands for no such device. Probably it is IDE cable problem. Run chkdsk /r to perform the health check of your hard disk.

Commented:
Problem may be related to corrupted paging space. You had better re-allocate the paging space.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial