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Peachtree I/O Error.

"I/O Error in variable length part of record in file 'Z:\QUAPRECO\CHART.DAT'. Error reading or writing to the file. Select help for more information."

We have Peachtree 2006 Complete Accounting installed on 5 different computers as a network install. The access the Peachtree company data from the mapped network drive Z:. They were having huge errors last week, memory reference errors..bla bla. Only one persons computer, and when it would fail, they all fail. So two days ago I cleaned spyware with Webroot SpySweeper and no errors at all yesterday. So now today she got this message. Any help?
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LeviDaily
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LeviDaily
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1 Solution
 
war1Commented:
Greetings, LeviDaily !

Spysweeper could have remove a sypware, which then corrupted the user profile or a file in Peachtree itself. If only one user is having problem, create an a new user profile.  If everyone is having the same problem, reinstall Peachtree.

Best wishes!
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LeviDailyAuthor Commented:
Create a new user Profile in Peachtree?
This has been a problem for a while (getting the same errors)

Could it be the server?We are running a Dell Poweredge with SATA raid 1 mirroring. It is SBS 2003 with no other common issues.

The user having problems is in Peachtree the most. Everyone else just views Peachtree once in a while. But when she is in it and gets an error, then everyone else gets errors.
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war1Commented:
Seems like the problem is the Peachtree application.  You need to unisntall and reinstall it.
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CallandorCommented:
It's possible this one person has bad RAM and is writing data to the shared drive, which in turn is causing everyone else to get errors.  Swap the RAM in the problematic machine, or run the memory checker at www.memtest.org (you will need to run it for a few hours; if it fails, you very likely have a RAM problem).

But I would only consider this if you have problems outside of Peachtree.
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LeviDailyAuthor Commented:
I ran the RAM test, but I couldnt wait so I cancelled it. I will try it. It is new RAM I put in the Machine maybe 3 months ago. It is 1 gig of Corsair Value Select.
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LeviDailyAuthor Commented:
Is there any I can track that on the server? Like an application that shows who is writing on the server and what they are writing? Or would that be useless?
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CallandorCommented:
You can try DiskMon, from http://www.sysinternals.com/Utilities/Diskmon.html.  It may provide too much detailed information, though.
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LeviDailyAuthor Commented:
Would that help? I just got a call from them and they said the another guy got the same error. He got the error before she did. So I think it is not just one computer. Could it be spyware on multiple computers? Is there something else that Webroot isnt getting? I have Mcafee for virus and Webroot for spyware. Should I run something else or should these handle it?
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CallandorCommented:
Those are both very good software, but I would advocate at least three different anti-spyware ones to cover all the bases.  Adaware and Spybot are good additions to Webroot.  The most effective way to stop spyware, in my opinion, is to switch from IE to a non-ActiveX browser for most use.
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lukecaCommented:
We used to support Peachtree at one of our clients and would run into this issue.  Turned out to be a flaky network cable to the server.  If the network dropped for even a split second it would cause an error in Peachtree because it would lose it's database connection.  So I would start looking at network connections to your server, first replace cable, change the port it's plugged into on your switch.  Maybe try installing a new NIC.  Also I think peachtree support was always helpful.
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war1Commented:
LeviDaily,
> Could it be spyware on multiple computers? Is there something else that
> Webroot isnt getting? I have Mcafee for virus and Webroot for spyware.
> Should I run something else or should these handle it?

Yes, you can double check your results.  No one antispyware can stop all spyware and adware.

Housecall Online Scan
http://housecall.antivirus.com
or
Panda Activescan
http://www.pandasoftware.com/products/activescan.htm
or
Symantec Security Check
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

Ewido is great at removing hard to remove adware and spyware
http://www.ewido.net/en/

3. If still no joy, download HijackThis

http://www.majorgeeks.com/download3155.html

Run the program and you will find many entries. Most are OK. Post the log at http://www.hijackthis.de/ and click Analyse, Save.  Post a link to the saved list here.
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war1Commented:
LeviDaily, any update?
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