Link to home
Start Free TrialLog in
Avatar of MrMoo123
MrMoo123

asked on

Groupwise Error [C05D]

I have a user who gets the following error message whenever he tries to open an email in his Groupwise Archive:

Groupwise Error [C05D]
An unexpected error has occured. Please exit and then restart Groupwise.

If this error occurs repeatedly, please note the error code in the title before seeking assistance.

Any ideas?  The only solutions I can find tell you to restore the archive from a backup but this archive isn't backed up and we urgently need to get into the emails.
ASKER CERTIFIED SOLUTION
Avatar of ShineOn
ShineOn
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Also, try re-installing the GroupWise client. A Cxxx error may or may not indicate a database problem. If some Registry key in the client is messed up or some DDL registration is hosed, you can get oddball errors.

Also make sure all the files of the user's Archive are writable.
Avatar of billmercer
billmercer

If nothing else works, and the info is REALLY important...
http://www.emaglink.com/groupwise-recovery.htm