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1073741819 - services.exe error code when starting mcafee av software, then the server simply shuts down
Hello,
this windows 2003 server had a virus infection recently. The viruses have since been cleaned, however, it seems to have broken the mcafee virusscan 8.0i. When the server reboots, the virusscan is not enabled, when it is enabled after a few minutes the server initiates a shutdown process with the error code mentioned in the subject.
Also, DEP somehow added windows explorer and some other essential programs to its list, I manually checked the programs to make sure they were not blocked anymore.
Any suggestions would be appreciated.
Kunal
this windows 2003 server had a virus infection recently. The viruses have since been cleaned, however, it seems to have broken the mcafee virusscan 8.0i. When the server reboots, the virusscan is not enabled, when it is enabled after a few minutes the server initiates a shutdown process with the error code mentioned in the subject.
Also, DEP somehow added windows explorer and some other essential programs to its list, I manually checked the programs to make sure they were not blocked anymore.
Any suggestions would be appreciated.
Kunal
ASKER
At this point, the server was booted into safe mode and all McAfee services, except groupshield are runnig. This seems to allow windows to operate normally. However, I would like to get all McAfee services running normally.
ASKER
Correction to last comment, all McAfee services except GroupShield have been DISABLED!
ASKER
Hm... looks like this post is not getting any attention...
To resolve this problem, obtain the latest service pack for Windows
reboot your system and go to safe mode with network the go to windows update
and if you disbale mcafee go to http://us.mcafee.com/root/mfs/default.asp and scan your system
Please advise
Regards
reboot your system and go to safe mode with network the go to windows update
and if you disbale mcafee go to http://us.mcafee.com/root/mfs/default.asp and scan your system
Please advise
Regards
ASKER
Hello,
I have started a similar thread in windows security
https://www.experts-exchange.com/questions/21693207/Windows-2003-server-having-serious-problems-after-virus-backdoor-infection.html
because I was not getting any responses in this perticular forum. Please see latest developments there if you are still interested in helping me & winning points for this problem.
Thanks.
I have started a similar thread in windows security
https://www.experts-exchange.com/questions/21693207/Windows-2003-server-having-serious-problems-after-virus-backdoor-infection.html
because I was not getting any responses in this perticular forum. Please see latest developments there if you are still interested in helping me & winning points for this problem.
Thanks.
ASKER
Moderator - please close this thread and refund pts when possible. Thank You.
ASKER
Problem solved - please see above thread.
ASKER CERTIFIED SOLUTION
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ASKER
The message is regarding lsass.exe.
Now I cannot even log on to the server, the error is "an internal error occured". And then the server reboots after a few moments. Client computers cannot log on either, that also causes the server to reboot.
Any suggestions at this point wiuld be immensely helpful.
Kunal