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smtp cannot send to hotmail e-mail

Hi there,

My website shopping cart on windows 2003 with smtp cannot send email to all hotmail email address recently. But send all other email address is ok(for example, yahoo, gmail......). I don't  know what happend. My email server no any problem. and I test to sent to hotmail with outlook also is ok.
I just attached the error message below. I really appreciate if can get any help from here.

errer message:
The attached message had transient non-fatal delivery errors

THIS IS A WARNING MESSAGE ONLY - YOU DO NOT NEED TO RESEND YOUR MESSAGE!

This server is configured to automatically retry delivery at configured
intervals.  Subsequent attempts to deliver this message are pending.

Failed address: chaoleung@hotmail.com

--- Session Transcript ---
 Thu 2005-12-29 17:04:48: Parsing Message <xxxxxxxxxxxxxxxxxxxxxxxx\pd50000067089.msg>
 Thu 2005-12-29 17:04:48: From: order@sinocalling.com
 Thu 2005-12-29 17:04:48: To: chaoleung@hotmail.com
 Thu 2005-12-29 17:04:48: Subject: phone Card   Order Number  93231
 Thu 2005-12-29 17:04:48: Message-ID: <000601c60ce8$8dcf0ae0$0dc6dad8@etalkbb>
 Thu 2005-12-29 17:04:48: MX-record resolution of [hotmail.com] in progress (DNS Server: 65.106.7.196)...
 Thu 2005-12-29 17:04:48: *  P=005 D=hotmail.com TTL=(39) MX=[mx4.hotmail.com] {65.54.190.179}
 Thu 2005-12-29 17:04:48: *  P=005 D=hotmail.com TTL=(39) MX=[mx3.hotmail.com] {64.4.50.179}
 Thu 2005-12-29 17:04:48: *  P=005 D=hotmail.com TTL=(39) MX=[mx2.hotmail.com] {65.54.190.50}
 Thu 2005-12-29 17:04:48: *  P=005 D=hotmail.com TTL=(39) MX=[mx1.hotmail.com] {64.4.50.50}
 Thu 2005-12-29 17:04:48: Attempting MX: P=005 D=hotmail.com TTL=(39) MX=[mx1.hotmail.com] {64.4.50.50}
 Thu 2005-12-29 17:04:48: Attempting SMTP connection to [64.4.50.50 : 25]
 Thu 2005-12-29 17:04:48: Waiting for socket connection...
 Thu 2005-12-29 17:05:09: Winsock Error 10060 The connection timed out.
 Thu 2005-12-29 17:05:09: Attempting MX: P=005 D=hotmail.com TTL=(39) MX=[mx2.hotmail.com] {65.54.190.50}
 Thu 2005-12-29 17:05:09: Attempting SMTP connection to [65.54.190.50 : 25]
 Thu 2005-12-29 17:05:09: Waiting for socket connection...
 Thu 2005-12-29 17:05:30: Winsock Error 10060 The connection timed out.
 Thu 2005-12-29 17:05:30: Attempting MX: P=005 D=hotmail.com TTL=(39) MX=[mx3.hotmail.com] {64.4.50.179}
 Thu 2005-12-29 17:05:30: Attempting SMTP connection to [64.4.50.179 : 25]
 Thu 2005-12-29 17:05:30: Waiting for socket connection...
 Thu 2005-12-29 17:05:51: Winsock Error 10060 The connection timed out.
 Thu 2005-12-29 17:05:51: Attempting MX: P=005 D=hotmail.com TTL=(39) MX=[mx4.hotmail.com] {65.54.190.179}
 Thu 2005-12-29 17:05:51: Attempting SMTP connection to [65.54.190.179 : 25]
 Thu 2005-12-29 17:05:51: Waiting for socket connection...
 Thu 2005-12-29 17:06:12: Winsock Error 10060 The connection timed out.
 Thu 2005-12-29 17:06:12: This message is 71 minutes old; it has 0 minutes left in this queue
 Thu 2005-12-29 17:06:12: Primary queue lifetime exceeded; message placed in retry queue
--- End Transcript ---
: Message contains [1] file attachments
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fortalk

ASKER

Hi there,

Thanks for your feedback.
1. My email server is ok to send or receive email to or from hotmail. I can use outlook and webmail, all is fine. Only my webserver with smtp cdoys to send to hotmail cannot go through. If hotmail block my domain, why I can send with outlook or from webbase?
2. I use MDaemon email server. I don't know why my shopping cart only cannot send to hotmail. It also  doesn't work with Jmail to hotmail from my webserver. All other email address no any problem.

I really appreciate if can get your any help again. Happy New year,

Fortalk
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ASKER

Hi there,

I contact hotmail tech support and our internet provider. but our email server still cannot send email to all hotmail address. To all other email is fine.  I just attached the information that I got from hotmail tech support below:

----------------------------------------------------------------------------------------------------
Hello,

 When your mail server attempts to resolve “mail.hotmail.com”, it is your DNS server that then tells your MTA what the IP’s are.  If the DNS server is properly updated, then you should be able to route to one of many active Hotmail IP addresses.

 Note that most mail clients allow you to manually point your mail server to a given IP address.  While not a long-term solution, routing your mail server directly to one of our active IP addresses should reenable your communication to MSN/Hotmail.

 The best solution, however, is to ensure that your DNS servers are properly updated with the current MX/IP information that I provided earlier.

Thank you,

 Shawn
 MSN Hotmail Domain Support
 
From: Support [mailto:Support@sinocalling.com]
Sent: Friday, January 06, 2006 5:25 PM
To: GEST HM Inbox
Subject: Re: cannot send email to hotmail msn issue- SRX060105608293

Dear Shawn,

Do you mean the problem is our DNS server? So far we use our ISP XO DNS( 65.106.1.196 and 65.106.7.196). Even I changed to SBC DNS(206.13.28.12), still cannot send to all hotmail email account sucessfully. Do I need contact XO company to ask them check their DNS 65.106.1.196? or what should I do anything else?

Thank you very much,
Have a nice weekend,

----- Original Message -----

From: GEST HM Inbox
To: Support
Cc: GEST HM Inbox
Sent: Friday, January 06, 2006 1:55 PM
Subject: RE: cannot send email to hotmail msn issue- SRX060105608293


Hello,

Hotmail maintains four IP addresses for each of its four MX sites.  Of the sixteen IP’s, four are rotated offline for maintenance and upgrades.  This shouldn’t pose a problem as long as inbound MTA’s update their DNS and round-robin their attempts to reach mail.hotmail.com
 

The current MX/IP rotation is as follows:

mx1.hotmail.com. A IN 3600 65.54.245.8
mx1.hotmail.com. A IN 3600 65.54.244.136
mx1.hotmail.com. A IN 3600 65.54.244.8
*mx1.hotmail.com. A IN 3600 64.4.50.50


mx2.hotmail.com. A IN 3600 65.54.244.40
*mx2.hotmail.com. A IN 3600 65.54.190.50
mx2.hotmail.com. A IN 3600 65.54.245.40
mx2.hotmail.com. A IN 3600 65.54.244.168

mx3.hotmail.com. A IN 3600 65.54.244.200
*mx3.hotmail.com. A IN 3600 64.4.50.179
mx3.hotmail.com. A IN 3600 65.54.244.72
mx3.hotmail.com. A IN 3600 65.54.245.72

*mx4.hotmail.com. A IN 3600 65.54.190.179
mx4.hotmail.com. A IN 3600 65.54.244.104
mx4.hotmail.com. A IN 3600 65.54.244.232
mx4.hotmail.com. A IN 3600 65.54.245.104

*offline for routine maintenance

Note in the log below that your server happens to be pinging only the IP’s that are currently offline.  Try pointing to one or several of the online IP’s and advise us the results.

Thank you,
------------------------------------------------------------------------------------------------------------

I really appreciate if can get any help from yours. Thanks again,
Jim

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Anyone can help me here?
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I suggest splitting the points between the 3 responders.