Dennis Miller
asked on
optiplex DVD drivers
I have searched Dells site and Googled everywhere else, but I cannot find the drivers for an Optiplex GX260 DVD Cd rom. I have looked in the device manager and it tells me there are no drivers installed. I do not have the original disk that came with the computer and therfore no drivers to install. Does anyone know how to find and install these drivers. Just finding the drivers would be a plus. I have looked everywhere I know. The waranty is out.
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Have you tried just letting windows look for the driver?
Regardless you will not find the driver because there is no Optiplex drive. Dell just OEMs the drive from who ever they happen to be working with at the time. So the question to first find out is who actually made the drive and then you can look for a driver for that.
From the Dell perspective on the back of the computer is a service tag. Go to their support site and put in the service tag # and they will point you to all the drivers for the system.
That is unless this drive was added afterwards. Not that it matters much but DVD CD ROM does not sound right usually they are DVD ROM/CD WR, so you can read DVDs and burn and read CDs.
To get the device make model go to the OS Device Manager and get properties for the drive.
Regardless you will not find the driver because there is no Optiplex drive. Dell just OEMs the drive from who ever they happen to be working with at the time. So the question to first find out is who actually made the drive and then you can look for a driver for that.
From the Dell perspective on the back of the computer is a service tag. Go to their support site and put in the service tag # and they will point you to all the drivers for the system.
That is unless this drive was added afterwards. Not that it matters much but DVD CD ROM does not sound right usually they are DVD ROM/CD WR, so you can read DVDs and burn and read CDs.
To get the device make model go to the OS Device Manager and get properties for the drive.
windows does have the driver that is the reason you cannot find it anywhere there is a corruption in windows possibly with the ide controller driver or your shipset driver that i spreventing it from loading properly
Do you know who manufactures the hard drive itself?...my laptop is a dell but the drive actually is a phillips drive just has Dell branding on it.
Dis