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Why I can't RDP to the remote machine by the name?

Hi Experts,

After VPN to office, I can't RDP my computer in office by the name. I can RDP by the Ip Address. I checked the DNS and machine has an A record in DNS server. I also checked the Ip settings after VPN connected and the correct DNS has been assigned.

Is this related to my ISP?

Thanks!

Rob Williams

When you say you checked DNS, sounds like you only checked the server (the other end)? With many VPN's NetBIOS names are not broadcast over the tunnel, and with some it is not even possible. Often you can only use IP's. Then again it may be something misconfigured.
How have you created your VPN, i.e. hardware tunnel (what make) or software, Windows VPN, etc?
Can you connect to other items by name such as shares, map drives or browse the network?
Test the client end at a command prompt to see if the name resolves with " nslookup computername "

You can get around this by adding the computer name to the local LMHosts file located on the workstation under %windir%\system32\drivers\etc\LMHosts If you need help configuring please advise.

Shouldn't have anything to do with your ISP.

Keith Alabaster

The ISP will not even know what you are doing as the VPN will have created a tunnel between yourself and the VPN header devcice in your office. As Rob mentions, this is a simple case of being able to resolve the names.
Are you using split tunneling or is all traffic being pushed through the VPN tunnel?

ASKER CERTIFIED SOLUTION

Steve Agnew

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