Failure Fixed Disc 0 - Seagate drive - Packard Bell Axcel 46CD computer

I recently had to replace a CMOS battery on an old computer:

Packard Bell Axcel 46CD - (circa 1993)
BIOS 4.03
1 Hard Drive Disk
1 3.5” Floppy Drive
OS: Windows 98

Now my problem is with getting the hard drive disk to work on this computer.


Hard Drive Disk:

Seagate, Model: ST3491A

Autotyping reveals the below specs:

Capacity: 428.1Mb
Cylinders: 899
Heads: 15
Sectors/Tracks: 62
Landing Zone: 898
Write Precomp: None

Multi-Sector Transfers: Auto
LBA Mode Control: Enabled
32bit I/O: Enabled
Transfer Mode: Fast PIO 3


The cables are hooked up correctly and the jumper is removed (set to be Master/Stand Alone with no Slave). I have replaced the cable with a brand new one. I have tested this drive as a Master and then as a Slave drive on another computer and it works perfectly fine.

I’ve been researching this problem extensively and have found that this type of error occurs when the CMOS battery is replaced or removed and put back in. An additional error, “3F8H COM Address Conflict” also occurs, caused by the onboard modem. The COM conflict is easy to fix and I have already done so. I have removed the CD-ROM during my testing. The only thing I’m unable to do is hook up another drive in this old Packard Bell for testing.

Autotyping works an set the drive type to “User” with the above listed specs. It should be noted that these are the same specs that another host computer autotyped as well. On the host computer when set as a Master drive, Windows 98 starts up and works fine.

Simply put, how do I fix this “Failure Fixed Disc 0” error?
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Go into the bios and re-detect the hard drive. When the cmos battey was removed it caused the bios to revert to default values, and the hard drive values were prbably lost to it.
Erik BjersPrincipal Systems AdministratorCommented:
If that doesn't work go into BIOS and reset to defaults.
ebjers- that won't work, the older machines like this 486 model needed the hard drives to be detected through the bios setup or have them set manually in bios . They usually didn't have the capability to auto detect the hard drive. When the battery was removed the bios was essentially set to default at that time. Thats the reason the hard drive settings were lost in the first place
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Erik BjersPrincipal Systems AdministratorCommented:
I stand corected, diden't notice the system age.  Can a syste, that old even recognize the new HD?
I would check the hard drive first.

Go to the seagate site and download their diagnostics.

This will tell you if the drive  is still good. After more than 10 years, there is a good chance it died and needs to be repaced.

You might want to also see if you can  get the newest BIOS for this machine.

If the drive is OK, then it could be the motherboard/ IDE controller.

You may need to disable the built in IDE, and get a PCI card IDE controller

I hope this helps !

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Erik BjersPrincipal Systems AdministratorCommented:
Correct my last comment, I was reading that as 428 GB not MB, so yes the system will support it, however SysExpert is right, after 10+ years the drive could have gone bad.  Check the lable of the drive for HEads, sectors, and make sure the autotyping is correct.

deiscoridesAuthor Commented:
The drive works perfectly in other computers as I stated when I said, "It should be noted that these are the same specs that another host computer autotyped as well. On the host computer when set as a Master drive, Windows 98 starts up and works fine."

The specs I listed are the correct specs for this drive; two different computers, have autodetected the same specs.

My problem is getting this drive to work with the Packard Bell.

I was hoping that it might not be the IDE controller and there was some trick I didn't know.

I'll try find an updated BIOS for it.
Erik BjersPrincipal Systems AdministratorCommented:
At this point it seems liek the IDE controler.

I can't recal if you mentioned the jumber settings, but make sure they are correct, and try removing any other IDE device as they may cause a conflict.

Good luck with this

BTW you can get an IDE controler at CompUSA for well under 50 and this may solve the problem.
deiscoridesAuthor Commented:
ebjers - The computer is so old that buying a new IDE controler won't work. It'd be like trying to find a vintage car part only no one sell vintage PC parts that I can find. (Ebay excluded)

Anyways, I happened upon an old friend who has a motherboard that fits this computer perfectly. after everything was hooked up it all works fine.

I agree with the notion that the problem stems from a bad IDE controler.

So, points go to, SysExpert.

Thank you all for your input.
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