SBS 2003 exchnage can not get emails from my domain using pop connector

Hello,

I have SBS 2003 with exchange installed and retrieve  my emails using the pop3 connector to retrieve emails from my ISP hosted email account (www.mydomain.com). However when I try retrieve my emails (name@mydomain.com) it willl not route to my specified user (name1). When i send and email to (name@mydomain.com) from outlook on the LAN from another user on the LAN it will get to my user account (name1). The only way that I can get the email (name@mydomain.com) is if I set the SMTP on the user properties box to name1@mydomain.local as the primary SMTP.

This is my setup:
username is - name1
email is - name@mydomian.com

x automatically update e-mail addresses based on recipient policy

Default Policy is set to

x SMTP  @mydomain.com
x smtp   @mydomain.local

I have tried every possible combination and the only way it works to recieve is to have it set to
x smtp   @mydomain.local as the primary

However if doing this when i get an email from this user it shows up as name@mydomain.local

Thnanks
mipsmediaAsked:
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
Hi mipsmedia,

As I understand your question, you are using name@mydomain.com as s GLOBAL mail box.  And then you have set up routing rules in the POP3 manager to route to specific Exchange mailboxes on your network, correct?

Therefore, you can't have your username be name1 and your email be name@mydomain.com.  You need to have your email set as name1@mydomain.com instead.  You could try to set up a routing rule for this, but I think it would get confused.

Also, you don't need to change anything in the default policies of Exchange on an SBS machine (such as recipient policy) unless you have very unique circumstances.  All changes to general email settings should be done through the Configure Email and Internet Connection Wizard.

I always recommend to avoid using the ISP POP3 mail if you can... usually the only reason someone wants to keep using it is because they don't have a static IP address... which can be overcome by using a dynamic IP service such as www.dynDNS.org .

Good Luck!

Jeff
TechSoEasy
mipsmediaAuthor Commented:
I never said i was using a Global Address I have a pop3 connector and setup the pop3 to go out and collect the email from my web hositng company and then deliver it to my account however the external emails will not get delivered to my account. But if i send an email from another user on the LAN which I would also send to from say a hotmail account it gets to the correct user by being sent from the LAn but not from the hotmail account.

E
mipsmediaAuthor Commented:
Also if I just put the name@mydomain.local as the Primary SMTP in the Email Address section of the AD account properties everything works except that when I send email it attaches the email address as name1@mydomain.local instead of name@mydomain.com.

E
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
mipsmedia,

A "Global Address" means that you have only ONE POP3 account.  If you have multiple POP3 accounts then you need to set up MULTPIPLE mailboxes in the POP3 connection manager.


Jeff
TechSoEasy
mipsmediaAuthor Commented:
I did that already I have many accounts and accessign each one differnetly. Trying to use the Mail Wizard will let you know what happens.

E
mipsmediaAuthor Commented:
The Mail Wizard did not work :(

E
Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
What do you mean it didn't work?  What was the error message?

Jeff
TechSoEasy
Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
Also, can you please post a C:\>IPCONFIG /ALL from the server so I can review your DNS settings?

Thanks.

Jeff
TechSoEasy
mipsmediaAuthor Commented:
Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

Windows IP Configuration

   Host Name . . . . . . . . . . . . : SERVEUR
   Primary Dns Suffix  . . . . . . . : monavocate.local
   Node Type . . . . . . . . . . . . : Unknown
   IP Routing Enabled. . . . . . . . : Yes
   WINS Proxy Enabled. . . . . . . . : Yes
   DNS Suffix Search List. . . . . . : monavocate.local

Ethernet adapter Server Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet
   Physical Address. . . . . . . . . : 00-14-22-7A-C2-A8
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : 192.168.2.2
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.2.1
   DNS Servers . . . . . . . . . . . : 192.168.2.2
   Primary WINS Server . . . . . . . : 192.168.2.2

E
mipsmediaAuthor Commented:
I did the Mail Wizard it went through the wizard however if I keep monavocate.local as the primary smtp address i can not recieve emails from the external address to melanie.l@monavocate.com the user name on the AD is mlabbee and used the email address mlabbee@monavocate.local

E
Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
Okay... now you're making sense... you just need to ADD an additional SMTP account to your profile for melanie.l@monavocate.com  don't mess with the .local ones... they are used for your internal messaging.

So, you should then have 3 SMTP accounts in your profile.  Your POP3 Connector account needs to be melanie.l@monavocate.com as well (if that's what your account is under with your ISP) with a routing rule to send it to mlabbee.

When you run the Configure Email and Internet Connection Wizard, you should put monavocate.com as your email domain.  When you get to the POP3 info, your email servername is whatever your ISP's info is.

That should do it for you!

Jeff
TechSoEasy

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mipsmediaAuthor Commented:
Worked Thanks
Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
Terrific!  Glad to help.

Jeff
TechSoEasy
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Windows Server 2003

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