cfourkays
asked on
No OE Outgoing- error 10060 error 0x800ccce
One of 2 PC's networked with Neatgear router using BellSouth DSL. Both machines XP/SP2. Both malware, spyware and virus free. Brother's PC's, maintained by me.
Bro's machine just developed no outgoing email; all else, incoming and IE ops OK.
Error as follows:
"The connection to the server has failed. Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25, Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E"
Can use same account from the other PC OK.
Cannot send with any legit BellSouth account on this machine only. My own account brings same error.
Very familiar with OE. All settings normal unless I missed something real obvious. (I'm human.)
Web mail account OK.
BellSouth not blocking, I don't think.
Pete
Bro's machine just developed no outgoing email; all else, incoming and IE ops OK.
Error as follows:
"The connection to the server has failed. Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25, Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E"
Can use same account from the other PC OK.
Cannot send with any legit BellSouth account on this machine only. My own account brings same error.
Very familiar with OE. All settings normal unless I missed something real obvious. (I'm human.)
Web mail account OK.
BellSouth not blocking, I don't think.
Pete
ASKER
Hi war, love Quick Post.
I had the SSL checked only to try it.
Have it "unchecked" and here's the message again.
The connection to the server has failed. Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
And its definitly not checked.
Pete
I had the SSL checked only to try it.
Have it "unchecked" and here's the message again.
The connection to the server has failed. Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
And its definitly not checked.
Pete
cfourkays,
Check if email virus checking or firewall is stopping the send of the email.
Since you can send from the other computer, compare difference between the two computers? Same background programs? Same connection?
Check if email virus checking or firewall is stopping the send of the email.
Since you can send from the other computer, compare difference between the two computers? Same background programs? Same connection?
ASKER
Identical settings. (I'm at his condo now.)
His is the only account on the machine.
Yesterday, I had him uninstall and reinstall first. NG.
He's pretty PC savvy and didn't add or delete anything.
Could the router have any influence on this?
(Before I disconnect it and drag it into another room.)
Its on a wireless 811.11g with a good signal.
His is the only account on the machine.
Yesterday, I had him uninstall and reinstall first. NG.
He's pretty PC savvy and didn't add or delete anything.
Could the router have any influence on this?
(Before I disconnect it and drag it into another room.)
Its on a wireless 811.11g with a good signal.
ASKER
BTW, I don't have any security set on the wi-fi.
We're on the 8th flr condo in the middle of a barrier island.
No WEP or WPA.
We're on the 8th flr condo in the middle of a barrier island.
No WEP or WPA.
You said the other PC works, which works off the same router. So router should not be the problem.
ASKER
True.
The only diff. is one's wired the other wi-fi.
He had AVG on this and I think he deleted it. Since I'm not there right now, I'll have him run a reg clean, jv16 when he gets home.
I've had AVG set up incorrectly in the outgoing email scanning before.
I can't think of anything else.
When you Google this, they all point to third party email proggies which is not the case here.
The only diff. is one's wired the other wi-fi.
He had AVG on this and I think he deleted it. Since I'm not there right now, I'll have him run a reg clean, jv16 when he gets home.
I've had AVG set up incorrectly in the outgoing email scanning before.
I can't think of anything else.
When you Google this, they all point to third party email proggies which is not the case here.
ASKER
Does anyone have any better ideas than to do a reinstall of IE?
Seems like an awful extreme measure for one problem.
Seems like an awful extreme measure for one problem.
ASKER CERTIFIED SOLUTION
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ASKER
Will be back in AM. Getting punchy.
ASKER
This is embarrassing.
We're using a Linksys network extender so the SSID shows up as "linksys".
As I said above, we don't use WEP or WPA. Since there are mostly older retired people here, neither does anyone else.
Notice the error is "Bellsouth". I bring over my wireless laptop and connect right away. Also send email.
I use Adelphia broadband so all my SMTP settings are for mail.adelphia.net while his is mail.bellsouth.net
So the end result was the wireless crapped out on the Netgear router, he picked up an Adelelphia linksys wi-fi net from another floor, and thought it was his BellSouth DSL.
So Did I ;>(
Thanks for the help. Your tip on the router set me looking and anyone helping out on New Years Eve deserves the points.
Pete
We're using a Linksys network extender so the SSID shows up as "linksys".
As I said above, we don't use WEP or WPA. Since there are mostly older retired people here, neither does anyone else.
Notice the error is "Bellsouth". I bring over my wireless laptop and connect right away. Also send email.
I use Adelphia broadband so all my SMTP settings are for mail.adelphia.net while his is mail.bellsouth.net
So the end result was the wireless crapped out on the Netgear router, he picked up an Adelelphia linksys wi-fi net from another floor, and thought it was his BellSouth DSL.
So Did I ;>(
Thanks for the help. Your tip on the router set me looking and anyone helping out on New Years Eve deserves the points.
Pete
cfourkays, glad the problem is solved.
The error message shows that your brother is using SSL and port 25. Try sending without SSL. Go to Bellsouth account settings, Advanced tab, and uncheck SSL.
Best wishes!