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Can't use "copy" feature on Canon LIDE 35 scanner to print to HP LJ1320 printer

Hello Experts,
I have a Canon LIDE 35 scanner that copys/prints fine to my Canon i860 inkjet printer.  I recently installed an HP 1320 LaserJet that I would also like to use the scanner "Copy" function to print to.  When I open the Canon toolbox "Copy" option (or press the button on the scanner), I can choose a destination printer from a drop-down list (the Canon i860 is the printer listed in the window, but the default printer for the system is the HP).  However, when I choose the HP printer, the  Canon application closes immediately and does not save my selection.  Any ideas?

Thanks...and Happy New Year!!!
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I did some additional research and found out that there's a port conflict between the HP 1320 printer and the Canon LIDE 35 scanner.  I found an article on the HP website that suggests the following workaround:

1.  Use the "Add Printer" wizard, choose "local" printer, and uncheck "automatically detect and install plug and play..."
2.  Choose port LPT1
3.  Choose the HP LaserJet 4Plus or HP LaserJet 4P
4.  Connect the printer to the PC (parallel port)
5.  Print test page

I followed this and now I can copy to my HP printer.  Essentially, I had to create a new "virtual" printer (compatible with the 1320) that would not have the port conflict that the 1320 does with the scanner.

Thanks for your assistance.  The points are yours.
Thank's for the points, the feedback and have a Happy New Year !!

Best Regards !