Windows Has Recovered From A Serious Error - Error code 1000008e, parameter1 c0000005, parameter2 8059e2dc, parameter3 aecb05b0, parameter4 00000000

deh5 used Ask the Experts™
Occasionally when I for to one of my Windows 2003 file and print servers I see a message back that says something along the lines of "Windows Has Recovered From A Serious Error." In the system log of this server I see this error. 1003,ERROR,System Error,Mon Jan 30 12:38:32 2006,No User,Error code 1000008e, parameter1 c0000005, parameter2 8059e2dc, parameter3 aecb05b0, parameter4 00000000.  

Can anyone help me decipher this one?


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If you install Norton AV, de-install or upgrade Norton AV.

Bugcheck 8E may be caused by faulty ram or device driver error. The system event log and the minidump has the most useful diagnostic information. When Windows crashes with blue screen, it writes a system event 1001 or 1003 and a minidump to the folder \windows\minidump. Check system event 1001 and 1003 and it has the detail of the blue screen.

Event ID: 1001
Source: Save Dump
The computer has rebooted from a bugcheck.The bugcheck was : 0xc000000a (0xe1270188, 0x00000002, 0x00000000, 0x804032100).
Microsoft Windows..... A dump was saved in: .......

Event Source: System Error
Event Category: (102)
Event ID: 1003
Error code 1000007f, parameter1 0000000d, parameter2 00000000, parameter3 00000000, parameter4 00000000

Control Panel -> Adminstrative Tools -> Event Viewer -> System -> Event 1001/1003. Copy the content and paste it back here

Zip 5 to 6 minidumps to a zip file and attach it at any webspace. I will study the dump and find out the culprit. If you can't provide the minidumps, run memtest to stress test the ram.

Get public webspace
Use a free service like rapidshare to attach the minidumps and post the url of the mimidumps at this thread.


Thanks for helping me out with this. Here is the link to the minidumps.

All of yoyr minidumps are crashed with same symptom. The culprit is Norton AV and your version of Norton AV is unstable. Upgrade Norton AV will resolve the blue screen problem.

Refer the following problem

Your debug report
Mini010406-01.dmp BugCheck 1000008E, {c0000005, 8059e2dc, ae9fd5b0, 0}
Probably caused by : SYMEVENT.SYS ( SYMEVENT+5e06 )
SYMEVENT.SYS Sat Apr 30 03:00:28 2005 (4272844C)
Wayne BarronAuthor, Web Developer
Top Expert 2009

Can you come in and have a look at this question please

Need a 2nd opinion on a Memory Dump issue.

Thank you

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