troubleshooting Question

Outlook 2002 File As, and Display As problems

Avatar of jlavetan
jlavetanFlag for United States of America asked on
Outlook
6 Comments1 Solution198 ViewsLast Modified:
I have a user that is having an issue with their contacts in Outlook 2002.  When she adds a new contact, she puts the company name in the Full Name field.  Outlook thinks that the company is part of the name and files it.

For example...

In the Full Name box, she types: Andy Smith -Company
In the E-mail box, she types: andy@company.com
She then saves the contact and Outlook files it as: -Company, Andy Smith

She wants to be able to search for the contact by last name (Smith), however Outlook thinks the last name is: -Company  

She is doing the format this way to get the company name in the Display As field.  So the displayed email address would be Andy Smith -Company (andy@company.com)

Any thoughts?
ASKER CERTIFIED SOLUTION
Wadski
IT Director

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 6 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 6 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros