troubleshooting Question

Printed pages don't look the same since upgrade? kerning issue

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gs-rhoFlag for Canada asked on
Printers and Scanners
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We had a Windows 2000 Pro computer with Word 2000 printing to a Laserjet 5Si printer, printing a certain document without a problem. Once we got a new Windows XP computer, with Word 2003 (with serv pack 2 on XP & SP2 on Word), installed new HP driver for the 5Si, and printed the same document, the document doesn't not come out the same. Now it's subtle... there are a number of places on the document where the letters in words have much larger spaces in between them. I think it's called kerning - the space between letters. Could be wrong. But anyway, some the words look broken up. This is a legal document we're trying to print, so it's important that it looks good. At any rate, it works fine from other machines. Anyone have any idea why this would happen? I have tried all the printer drivers that HP has for this printer on Windows XP, PCL & PS...
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