How to clean up the "securityRisk.eGatherer" ?

Hi,

We have some machines catching up this Threat: "SecurityRisk.eGatherer" after upgrading The Symantec AntiVirus to Version 10.

How to remove or clean up this Threat for the computers ?

Thanks.
Tjie
tjieAsked:
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SheharyaarSaahilCommented:
Symantec advises to install an IBM update to resolve this issue.
http://www.symantec.com/avcenter/venc/data/securityrisk.egatherer.html

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JRHITCommented:
tjieAuthor Commented:
Hi,

1. I install the accesssupportfp2.exe as suggested,
2. But , the egatherer keeps popping up and becomes more.
3. any other solutions ?

Tjie
SheharyaarSaahilCommented:
ok let's check out what;s going on your system?
Please Download Hijackthis from here >> http://www.majorgeeks.com/download3155.html
Run it, save its log file, post it here >> http://www.hijackthis.de/
Analyse your log file, save it and please post the link for that analysed log here.

How to use Hijackthis
http://www.alaynah.net/shehar/hijackthis.htm
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