How to clean up the "securityRisk.eGatherer" ?


We have some machines catching up this Threat: "SecurityRisk.eGatherer" after upgrading The Symantec AntiVirus to Version 10.

How to remove or clean up this Threat for the computers ?

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Symantec advises to install an IBM update to resolve this issue.

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tjieAuthor Commented:

1. I install the accesssupportfp2.exe as suggested,
2. But , the egatherer keeps popping up and becomes more.
3. any other solutions ?

ok let's check out what;s going on your system?
Please Download Hijackthis from here >>
Run it, save its log file, post it here >>
Analyse your log file, save it and please post the link for that analysed log here.

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