OMA - Your user account has not been enabled for wirelss access

Have setup a new Windows Server 2003 SP1 running Exchange Server 2003 SP2 and enabled a set of users for OWA and OMA.
Have a SSL Certificate on the Default Web site.
Have SSL required on the Exchange vitrual directory

OWA is working alright for these users, however when my users try to access OMA I get the following event logged:

Source: MSExchangeOMA
Event ID: 1508
Type: Error

A user who has not been granted wireless access has tried to access Outlook Mobile Access. User <user>

The user sees the following message on their device:

Your user account has not been enabled for wireless access. Please contact your system administrator for additional assistance.

Now the funny thing is that all of the users that log this event do have OWA and OMA enabled.

Has anyone encountered this issue before? If so, how did you fix it?


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keatsconAuthor Commented:
Found that I did not have the check box for "Enable Outlook Mobile Access" checked!

Found this under:

System Manager|Global Settings|Mobile Services
Right click on "Mobile Services" and select "Properties"
Under "Out Look Mobile Access" you will see two check boxes that will enable services for OMA on the Exchange Server.

However, after checking these two boxes and trying to access OMA I am getting another error message:

Outlook Mobile Access is supported only on Microsfot Exchange Server 2003. Currently your mailbox is stored on an older version of Exchange server. Please contact your system administrator for additional assistance.

Now I have a clean install of Windows Server 2003 SP1 on which my clean install of Exchange Server 2003 SP2 is running.

Any help would be appreciated!


keatsconAuthor Commented:
Have found the answer at the Microsoft Help Website:

Please see Tech Article 839288 for the answer.


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