troubleshooting Question

Chkdsk failed due to system crash - now a critical documents folder & all subfolders & files are unavailable ** URGENT 500 Points **

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cmdown asked on
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Hi
A catalogue of problems here with a Dell 2350.  PC was shutting down at random intervals - found to be due to a faulty CPU heatsink. PC crashed whilst doing an automated chkdsk.  HDD from faulty Dell transfered to another PC which also went into a chkdsk routine. Everything ok except that some folders are not available - mydocument folder for the account that was last active before the PC crashed.  Does anyone have reliable experience of a good utility that will recover not only the top level folder but all subfolders and data files as well ?  It may well be that I will have to send the disk off for professional data recovery but the client would rather not incur the $1000 fee especially as the PC the disk came out of is probably toast as well !  Unable to boot from disc - locks up when tries to laod iomdisk.sys in safe mode. Can access most folders when HDD is running as slave in other PC - except of course the folders that are needed !

I have looked at Ontracks offering but the trial (25 file) version doesn't seem up to the job. Most important that nothing physical is doen to the disc or data that would reduce the chances of recovery in the lab.
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