troubleshooting Question

outlook will not send attachment, but intermidently, no rhyme or reason,send some , doesnt send others

Avatar of MarcHelfand
MarcHelfandFlag for United States of America asked on
Outlook
4 Comments1 Solution340 ViewsLast Modified:
hi, we've got a system, win xp pro, sp2, with ms office 2003, with outlook
2003, and the office sp3...
howeve, when the user sends out email with attachments, the mail goes thru
the send/rec process ,but then gives a timeout error, timeout connecting to
smtp server...
however, it does send out other attachments, and mail, otehrs can send out
that same attachment, with same system/outlook...
it doesnt matter the type of file, whther its a .jpg, .zip, whatever, it
just sits in the outbound box, wont go out.
ideas?
i tried to turn off the firewall, disable the anti virus, added the
outlook.exe to the windows firewall exception list...
ideas?
thanks
marc
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