troubleshooting Question

Recover an XP OEM Home Edition system that will not start

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dbruntonFlag for New Zealand asked on
Windows XP
12 Comments3 Solutions726 ViewsLast Modified:
I have an XP Home system where the user has lost their install CD.  It is possible that there was no install CD given with the system when she bought it.  This is a Compaq Presario with an AMD processor on board.

On startup the system starts booting and locks up.  There is some type of registry conflict and an install program going on at the same time.  Safe mode with the command prompt produces the same result, the same conflict is occurring.

What I want to do is do a reinstall.

Using a Linux CDROM I can mount the hard disk and see various folders, amongst which are

I386
sysprep
hp

Using a boot disk of some sort can I do a reinstall?  What boot disk and which file in which folder do I need if this is possible?
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