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Reload o/s after "systemroot\system32\config\security" error

gela923
gela923 asked
on
4,223 Views
Last Modified: 2008-01-09
Hi
One of my users has an unbootable PC. The Win2000 splash screen comes up and then a blue screen with a message along these lines:
STOP: c0000218 {registry file failure}
The registry cannot load the hive
\SystemRoot\System32\Config\SECURITY
or its log or alternate.
It is corrupt, absent, or not writable.
I copied this off the web though it specifically referred to XP system. However, the systemroot\system32\config\security part is exactly the same and the rest looks very similar...was very hard to read because the message would flash by very quickly and then reboot and do same thing again. I do not want to mess with trying to reload the registry or anything like that. I installed the non-booting drive as a slave on a working PC and I'm able to view the contents of the drive and it looks like everthing is there. I will be able to burn what I need to CD so no data loss suffered.
My question is this...once I got what I need from the drive, should I trust that the hard drive itself is good and reinstall the operating system? Or is it likely that the hard drive itself is bad?
According to the user, this started happening after he plugged/unplugged a mouse (usb w/ PS2 adapter) into the computer because he was having problems with it. Don't know if this was just a coincidence. This user's PC has been known to have spyware/virus issues due to...let's say some "questionable" web browsing so I originally thought it might have to do with a virus.
Sorry this is so long, hope someone can give me some direction. Hate to waste the drive but also hate to spend the time to reload software only to have it go bad again.
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Commented:
Is it possible to boot in safe mode?

Author

Commented:
jvuz
No, I couldn't get it to boot even in Safe Mode...I tried all the options including Last Known Good Configuration but it always did same thing....blue screen would flash then it would reboot.
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This one is on us!
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Author

Commented:
Thanks, that answers my question.

Commented:
Glad your problem's solved.

Jvuz

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