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Hi<br />
<br />
Where are you relocating. Whats your infrastructure. Are you using some Dialers. Codec in Use etc.<br />
<br />
These details might help me to suggest you something.
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Hi

Where are you relocating. Whats your infrastructure. Are you using some Dialers. Codec in Use etc.

These details might help me to suggest you something.

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Thank you. Well I have a call center in the US and I am relocating &nbsp;this center to India. I need a to have a toll free# which when my customers call will be redirected to the call center in India. I looking to have 4 phones in india and maybe one supervisor line in the US. On an average I am looking at about 10,000 mins of calls going into India and about 5000 mins of calls coming into the US. Any suggestions. Thank you again.<br />
<br />
A
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Thank you. Well I have a call center in the US and I am relocating  this center to India. I need a to have a toll free# which when my customers call will be redirected to the call center in India. I looking to have 4 phones in india and maybe one supervisor line in the US. On an average I am looking at about 10,000 mins of calls going into India and about 5000 mins of calls coming into the US. Any suggestions. Thank you again.

A

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Hello, I am looking to move a call center outside the US. I have found &nbsp;a vendor for my VOIP needs, New England Digital Voice. I would like to know if any one has used this vendor in the past and what has been you experience?? Thank you.<br />
<br />
A
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Hello, I am looking to move a call center outside the US. I have found  a vendor for my VOIP needs, New England Digital Voice. I would like to know if any one has used this vendor in the past and what has been you experience?? Thank you.

A

VOIP vendor question?

Voice over IP (VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, broadband telephony, and broadband phone service. The term specifically refers to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN).  Examples of the VoIP protocols are H.323, Media Gateway Control Protocol (MGCP), Session Initiation Protocol (SIP), H.248 (also known as Media Gateway Control (Megaco)), Real-time Transport Protocol (RTP), Real-time Transport Control Protocol (RTCP), Secure Real-time Transport Protocol (SRTP), Session Description Protocol (SDP), and Inter-Asterisk eXchange (IAX).