johnywhite
asked on
Windows 2003 and HP G85xi
I have a HP OfficeJet G85xi printer and I want to use the scanning and fax functions with windows 2003 server. Windows will install the printer driver automatically, however, I have to use the software from HP to install everything else. When I try to install it I get an error that says that the software is not supported with the running operating system, then it forces me to quit. Any ideas on how I can get at least the scanner to work.
Thanks,
John
Thanks,
John
You can always try other .exe or .msi files on the CD instead of using the Autorun function ...
Normally there is also a subdir with the driver info.
But a quick look on the HP website gives us the info that there are no W2k3 drivers available from HP.
Did you connect the G85 through a jetdirect or USB ?
Normally there is also a subdir with the driver info.
But a quick look on the HP website gives us the info that there are no W2k3 drivers available from HP.
Did you connect the G85 through a jetdirect or USB ?
there's no any software or drivers for windows 2003 yet
but try : http://h10025.www1.hp.com/ewfrf/wc/softwareList?dlc=en&lc=en&product=58305&lang=en&cc=us&os=228
and look at this : http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00439068&jumpid=reg_R1002_USEN
but try : http://h10025.www1.hp.com/ewfrf/wc/softwareList?dlc=en&lc=en&product=58305&lang=en&cc=us&os=228
and look at this : http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00439068&jumpid=reg_R1002_USEN
you can always contact them and ask if a driver will be available :
http://h10025.www1.hp.com/ewfrf/wc/contacthp?lc=en&lang=en&cc=us&os=228&product=58305&dlc=en
http://h10025.www1.hp.com/ewfrf/wc/contacthp?lc=en&lang=en&cc=us&os=228&product=58305&dlc=en
ASKER
No the other .exe and .msi files do the same thing. Also I have completely checked their through their web-site and found that they do not support it and have no plans to support it. I am looking for a work-around solution.
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sorry - must read "drive" instead of srive
ASKER
That will not work, I can use it on Windows XP, but I don't understand why I can't with Windows-2003. Shouldn't the drivers essentially be the same.
you can try - but if they don't work, that's it.
Basically, it is probably a GDI or "host based" printer.
Often they don't work with a server OS :
http://www.wyliecoyoteuk.pwp.blueyonder.co.uk/html/gdi.html
(work in progress, may change)
Often they don't work with a server OS :
http://www.wyliecoyoteuk.pwp.blueyonder.co.uk/html/gdi.html
(work in progress, may change)
ASKER
It's not that the printer won't work, it is that the scanner and fax won't work. I especially need the scanner.
The GDI API is often used for scanners and fax (PC faxing is essentially printing anyway) as well as printing.
However, scanning and faxing need a fully bidirectional interface and that is probably the issue here, as server 2003 is not meant to function as a workstation, and such functions are not always readily shareable.
However, scanning and faxing need a fully bidirectional interface and that is probably the issue here, as server 2003 is not meant to function as a workstation, and such functions are not always readily shareable.
ASKER
True, but it is meant to be used with Terminal Services. We have about 15 computers in this one clasroom, and I would like to be able to have some of the students use the scanner if they have permissions.
ASKER
What is strange is the printer portion works just fine, it is completely shareable and I have not problems. So why can't the scanner work as well?
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http://72.14.207.104/search?q=cache:ePc2bec0QLcJ:www.scanner-drivers.com/companies/456.htm+G85xi+driver&hl=nl&gl=be&ct=clnk&cd=5