troubleshooting Question

duplicating of icons XXX(2) (3)

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compucharley asked on
Security
9 Comments1 Solution715 ViewsLast Modified:
I have a customer who I think has some kind of virus.  It would  even let me run any virus utility.  There would also be the duplicating of several icons on the desktop (ie  (2) (3) ) Trying to go to "Safe Mode" It would give a BSOD ****STOP  0000000x50   FA6F 9000 F59F7A72  F59F5000    and that there was trouble with the "Vetefile.sys."  I went intto the registry and deleted all the Vetefile stuff and that freed up alot of the thing s that were not functioning in "Normal mode"  My question is what is with the  icons duplicating themselves.  Is this virus activity or adware?  I appreciate any and all answers

Sincerely,

Compuchalrey
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