troubleshooting Question

Win2K box gives blue screen then memory dump

Avatar of MaxxNet
MaxxNet asked on
Windows 2000
13 Comments2 Solutions9731 ViewsLast Modified:
I have a Windows2000 machine (SP4) that will not boot normally.  I can boot into safe mode with no problem.  If I try to boot normally, I see the windows white splash screen with the progress bar then the machine blue screens, does a complete memory dump, and reboots again.  (it just goes around in a circle; booting, memory dump,rebooting unless I boot into safe mode.)

No new hardware has been added to the machine

The owner of this machine claims this starting happening after she was prompted to install a Windows update.  (possibly Windows Installer 3.1)

I have both a mini dump and a complete memory dump but have not yet analized them.  

Thanks.
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