troubleshooting Question

Win2K box gives blue screen then memory dump

Avatar of MaxxNet
MaxxNet asked on
Windows 2000
13 Comments2 Solutions9731 ViewsLast Modified:
I have a Windows2000 machine (SP4) that will not boot normally.  I can boot into safe mode with no problem.  If I try to boot normally, I see the windows white splash screen with the progress bar then the machine blue screens, does a complete memory dump, and reboots again.  (it just goes around in a circle; booting, memory dump,rebooting unless I boot into safe mode.)

No new hardware has been added to the machine

The owner of this machine claims this starting happening after she was prompted to install a Windows update.  (possibly Windows Installer 3.1)

I have both a mini dump and a complete memory dump but have not yet analized them.  

Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 2 Answers and 13 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 2 Answers and 13 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros