troubleshooting Question

DLINK DWL-G630 not working in HP Pavilion ze4800 - Error ID (10)

Avatar of Keefah2003
Keefah2003 asked on
Laptops Notebooks
8 Comments1 Solution576 ViewsLast Modified:
Hi,

I have the above wireless pcmcia card which works fine on my other laptops but not the ze4800.  I bought the laptop preinstalled with windows xp, I upgraded to SP2 and it is fully up to date.

When I insert the card into the laptop nothing happens, no lights or add hardware wizard.  I have entered the Computer Management section in Administrative Tools - in Event Viewer, System I have the following Error every time I insert the card:

The description for Event ID ( 10 ) in Source ( Pcmcia ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: \Device\Pcmcia0.

Additional info from this screen:

0000: 00 00 04 00 01 00 5a 00   ......Z.
0008: 00 00 00 00 0a 00 06 c0   .......À
0010: 01 00 00 00 00 00 00 00   ........
0018: 00 00 00 00 00 00 00 00   ........
0020: 00 00 00 00 00 00 00 00   ........
0028: 00 00 00 00               ....    

or

0000: 00040000 005a0001 00000000 c006000a
0010: 00000001 00000000 00000000 00000000
0020: 00000000 00000000 00000000

Error ID: 10

I have the most up to date drivers from DLink but when I install the software I am not even prompted to insall the drivers.  When trying to manually install the drivers I get the message that the driver I select does not match my hardware (???).

I hope someone can help here, I have been troubled by this for some time now.

Many thanks
Keith.
ASKER CERTIFIED SOLUTION
rid

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