troubleshooting Question

137 GB limitation on a USB Drive

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ddantesFlag for United States of America asked on
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Hello:  I just installed a WD3200JB hard drive on my Windows 2000 SP-4 system, which has 48-bit LBA support.  The full capacity of the drive is recognized when the drive is connected directly to an IDE Controller on the motherboard, but not when the drive is housed in a FireExpress USB enclosure (reported as 137 GB, even by Western Digital Data Lifeguard Tools).

  When the drive is connected via IDE, it can be formatted and data is accessible.  In the USB enclosure, it cannot be formatted.  This USB enclosure has worked fine with other large hard drives made by the same manufacutrer, up to 250 GB.  Any suggestions would be appreciated.
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