Problems with Windows 2003 RRAS

Hi experts! I have a head office with a server running under Windows 2003 Server Service Pack 1, and a branch office with an Windows XP Service Pack 2 client. When the client conects with the head office across RRAS, if I make ping to server, it not responds. The client conect to RRAS with standard modem using RTB aproximately 56k of speed.
Can you help me?
Thanks.
InologyAsked:
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TheCleanerCommented:
Is the windows firewall running on either the server or the client.  The ping (ICMP) traffic could be being blocked, if not by the windows firewall, by another firewall, or possibly a "filter" in the RRAS connection.
Jay_Jay70Commented:
if no firewalls, can you find any entries in the event viewer?

any other software installed such as ISA?
InologyAuthor Commented:
Hi experts.
Windows firewall is not running in client, neither in server. The RRAS Server doesn´t have any type of filter configured. There is not errors in event viewer.
Thank you.
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TheCleanerCommented:
can you ping the client from the RRAS server when connected?

Is RRAS running on the 2003 server you are talking about not being able to ping (ie. just a single server setup we are talking about?)?
InologyAuthor Commented:
Between client and server are ping, in both directions. The problem is that the ping fails from client to the network where is connected the server. Sorry for my English ;-)
Thanks!
TheCleanerCommented:
Gotcha...

can you actually access other servers/computers on the "home office" network with the XP client?  Is the problem that you just cannot ping them, or that you cannot access them at all.
InologyAuthor Commented:
From XP client I cannot access other servers/computers on the "head office", neither cannot ping them.
Thanks!!
TheCleanerCommented:
Have you verified your RRAS setup?  Did you go through a walkthrough to set it up?  (basically do you know how to properly set it up?)

Try this link to verify your setup:

http://www.microsoft.com/technet/prodtechnol/windowsserver2003/technologies/directory/activedirectory/stepbystep/rrascnfg.mspx

What it sounds like is that you don't have the routing enabled...

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Jay_Jay70Commented:
been a long time on this one, any luck, can you finalise this question

if someone resolved for you then accept and answer if not and you solved yourself

just paste a 0 point pointer Q in community support asking for this to be closed with your reasons

make sure you include the url to this page
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