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tkthelpdeskFlag for United States of America

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Server keeps crashing every few days get Event 1003 error

I have a server running windows SBS 2003. Every 3rd or 4th day it crashes, reboots and is fine for a few more days. The error i get when it crashes is Event 1003 "Error code 000000c2, parameter1 00000007, parameter2 0000121a, parameter3 f78cab5a, parameter4 f78caafc."

How can i find what is causing this?

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Intense_Angel

It is most likely caused by a driver or memory error.  Look in the windows\minidump to find your dump files.  You can analyze them or post them to a share web site for us to review liket this site..... http://www.rapidshare.de/


If you can't find the dumps then run memtest to stress the ram.
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OK I added it. So how do i get it reviewed?

http://rapidshare.de/files/13202344/Mini021106-01.dmp.html
I reviewed the dump and it appears that the crach is being caused by a cd burners software.  2 drivers are related to the crash, both are consistent with a burner.   Do you have a burner in the computer?  If yes what burning software and/or software manufacture is it?  Let me know and I will go from there.

Ken
yes there is a CD Burner, it has a program called "Instant CD&DVD" we do not use it so i have no problem deleting the app if needed. it also loads this app at start up.
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Intense_Angel

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This guy had the same problem with the same software you are using......

http://hardware.mcse.ms/archive10-2004-7-45016.html
Seems to be the culprit. Thanks for your help