troubleshooting Question

Cannot connect to Terminal Services after updating client to XP Service Pack 2

Avatar of benbecker
benbecker asked on
Windows 2000
2 Comments1 Solution165 ViewsLast Modified:
One of our employees frequently works from his home desktop using Terminal Services on our Windows 2k server. He recently updated Windows XP to SP2 on his machine and now gets the following error when he tries to use WTS.

"The remote computer disconnected the session because of an error in the licensing protocol"

I assume in his upgrade he has lost the license that was registered on that machine, and for some reason Terminal Services is not re-issuing him one. Any suggestions on what I can do about this?

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