troubleshooting Question

Cannot ping servers public IP or the associated domain

Avatar of Gary Gordon
Gary GordonFlag for United States of America asked on
NetworkingDNS
3 Comments1 Solution365 ViewsLast Modified:
I have a server in my office that I can't seem to ping from the Internet.  This PC is a Citrix server among other things, and it is operational in that regard.  In fact I can communicate to the server via Terminal Services and Citrix, using the public IP address 66.135.6.166 or a domain name mail.nationalbp.com, but I cannot ping either of those names.  I am a networking novice, so I was wondering if anyone would explain the above to me.

Eventually I would like to connect a notebook PC to mail.nationalbp.com for Exchange/Outlook mail downloading (using RPC over HTTP).  My outlook client can't find the server.  Thanks in advance, g. gordon
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