troubleshooting Question

ActiveSync on Sprint Pocket PC (model # unknown)

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vectorform asked on
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Hello -

I am working on a Sprint Pocket PC with Activesync.  When I initially setup Activesync with Exchange on this phone it worked fine, but a few weeks later the user is experiencing a problem.  His contacts and calendar still sync fine, but the inbox will not sync (works fine in the cradle but not wirelessly.)  This is the error code, which I could not find a solution for: 0x86000108 (Message: ActiveSync encountered a problem on the server.)

I looked on the server and found no error logs.

Other users at this location with PDA's have not had this problem.

Any help would be much appreciated.
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