troubleshooting Question

missing the home folder (Z DRIVE) when logged on to network through vpn

Avatar of kamal73
kamal73Flag for United Kingdom of Great Britain and Northern Ireland asked on
Broadband
5 Comments1 Solution543 ViewsLast Modified:
Hi Everybody

i have clint at work who cannot get her z drive when she logs on to the company network via VPN. Normally every body uses ipass to dial up, unless they have broadband at home and they want to use that.

When she is loggod on to the network in the office normally, she get all her drives.

I forgot to ask her, how she was dialup from home, i.e broadband or ipass.

can any one tell me what may be going on in either case. Dial up through broadband or ipass. Can any one give me a quick over view on difference between the two and a quick solution to the present problem.
ASKER CERTIFIED SOLUTION
Steve Knight
IT Consultancy

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 5 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 5 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros