Wondering why I'm getting error 550's

I have a user thats trying to send email to some people at a particular domain, and we're only getting a bounceback error message:

Your message did not reach some or all of the intended recipients.

      Subject:      test again
      Sent:      2/14/2006 10:19 AM

The following recipient(s) could not be reached:

      person1@alohaairlines.com on 2/14/2006 10:20 AM
            There was a SMTP communication problem with the recipient's email server.  Please contact your system administrator.
            <mvnp-mail.mvnp.com #5.5.0 smtp;550 person1@alohaairlines.com... Relaying denied>

      person2@alohaairlines.com on 2/14/2006 10:20 AM
            There was a SMTP communication problem with the recipient's email server.  Please contact your system administrator.
            <mvnp-mail.mvnp.com #5.5.0 smtp;550 person2@alohaairlines.com... Relaying denied>

The wierd thing is that this is only intermittent.  My users will be able to send one day, but not another.  The domain we're trying to send to has six MX records:

alohaairlines.com.s8a1.psmtp.com. 100 [US]
alohaairlines.com.s8a2.psmtp.com. 200 [US]
alohaairlines.com.s8b1.psmtp.com. 300 [US]
alohaairlines.com.s8b2.psmtp.com. 400 [US]
aqmail.alohaairlines.com. 500 [US]
info.alohaairlines.com. 515 [US]

I used the email tester from www.dnsstuff.com (EDIT:  sorry wrong webpage) and the first four showed ok.  The aqmail was unresponsive, and the info is my closest link to the problem showing that it could not relay.  At this point, I'm not sure what to do.  My users report that this usually lasts a day or so, then it clears up, but this is definitely not a solution.  Can anyone shed some light on this?
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This almost certainly is a problem with the remote end. They have put invalid servers in to their MX records. They have actually gone against the recommendations of Postini and have servers that are outside of Postini in their MX configuration.

If you are regularly sending email to this site then you could configure your own server to send to the first four only. This would mean using an SMTP Connector for that domain only, with each of the servers listed as the smart hosts.


Basically what is happening is Exchange is trying to use the lower weighted MX records. There is no way you can control 100% which server Exchange will use, unless you use an SMTP Connector.


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kwan_lauAuthor Commented:
Thank you Sembee.  Been tearing out my hair on this one for a month!  The admin on the other side didn't know what was wrong either, and I'll make sure to forward this to them also.
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