kwan_lau
asked on
Wondering why I'm getting error 550's
I have a user thats trying to send email to some people at a particular domain, and we're only getting a bounceback error message:
Your message did not reach some or all of the intended recipients.
Subject: test again
Sent: 2/14/2006 10:19 AM
The following recipient(s) could not be reached:
person1@alohaairlines.com on 2/14/2006 10:20 AM
There was a SMTP communication problem with the recipient's email server. Please contact your system administrator.
<mvnp-mail.mvnp.com #5.5.0 smtp;550 person1@alohaairlines.com.
person2@alohaairlines.com on 2/14/2006 10:20 AM
There was a SMTP communication problem with the recipient's email server. Please contact your system administrator.
<mvnp-mail.mvnp.com #5.5.0 smtp;550 person2@alohaairlines.com.
The wierd thing is that this is only intermittent. My users will be able to send one day, but not another. The domain we're trying to send to has six MX records:
alohaairlines.com.s8a1.psm
alohaairlines.com.s8a2.psm
alohaairlines.com.s8b1.psm
alohaairlines.com.s8b2.psm
aqmail.alohaairlines.com. 500 63.167.91.250 [US]
info.alohaairlines.com. 515 66.250.53.112 [US]
I used the email tester from www.dnsstuff.com (EDIT: sorry wrong webpage) and the first four showed ok. The aqmail was unresponsive, and the info is my closest link to the problem showing that it could not relay. At this point, I'm not sure what to do. My users report that this usually lasts a day or so, then it clears up, but this is definitely not a solution. Can anyone shed some light on this?
Your message did not reach some or all of the intended recipients.
Subject: test again
Sent: 2/14/2006 10:19 AM
The following recipient(s) could not be reached:
person1@alohaairlines.com on 2/14/2006 10:20 AM
There was a SMTP communication problem with the recipient's email server. Please contact your system administrator.
<mvnp-mail.mvnp.com #5.5.0 smtp;550 person1@alohaairlines.com.
person2@alohaairlines.com on 2/14/2006 10:20 AM
There was a SMTP communication problem with the recipient's email server. Please contact your system administrator.
<mvnp-mail.mvnp.com #5.5.0 smtp;550 person2@alohaairlines.com.
The wierd thing is that this is only intermittent. My users will be able to send one day, but not another. The domain we're trying to send to has six MX records:
alohaairlines.com.s8a1.psm
alohaairlines.com.s8a2.psm
alohaairlines.com.s8b1.psm
alohaairlines.com.s8b2.psm
aqmail.alohaairlines.com. 500 63.167.91.250 [US]
info.alohaairlines.com. 515 66.250.53.112 [US]
I used the email tester from www.dnsstuff.com (EDIT: sorry wrong webpage) and the first four showed ok. The aqmail was unresponsive, and the info is my closest link to the problem showing that it could not relay. At this point, I'm not sure what to do. My users report that this usually lasts a day or so, then it clears up, but this is definitely not a solution. Can anyone shed some light on this?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER