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Outlook's "To Field" Memory

carrie_95843 asked
Last Modified: 2010-04-08
In the "to" field of an outlook message, you can type (for instance) john and it will either choose a default email address for that name or give you a list of email descriptions that may be john's email address.  Say john changed his email address...how do you keep your outlook "to" field from defaulting to his old address? Is there any way to delete this old memory? All contact records have been changed and we've been sending to the new address for months...why does his old address keep popping up...it's in outlook's memory somewhere...
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Top Expert 2008

Greetings, carrie_95843 !

Yes, there is a way to remove old entries in the nickname file.  Highlight the old address when the list pops up. Then hit the Delete key.  Now the old address is removed.

Best wishes!
Top Expert 2008
This one is on us!
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when typing up his name and his old address shows on the auto-fill, press the up and down keys to scroll through his addresses. Then press delete on whichever email is the one you don't use anymore. Presto! the old email will never show again.
whoops didnt see war1's comment. u can ignore this message :)
Top Expert 2008


We have not heard from you. Did any comment help you solve your problem? Do you have any more questions? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1

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