troubleshooting Question

Outlook: Auto-Reply to Person in Delivery Options "Have reply sent to" not the online service in the "From" field.

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ExpertAssistFlag for United States of America asked on
Outlook
10 Comments1 Solution757 ViewsLast Modified:
Our HR department receives resumes from jobseekers@domain.com.  When they reply manually the name of the person that acutally applied for the job online appears in the To: of the reply message. (The person that sent the message can be found by right clicking on the message---selecting options---Delivery options--"Have reply sent to")  Because there are so many messages HR wants to be able to set up an auto-reply to let the person know that the resume has been recieved.  When we set up the auto-reply rule, instead of auto-populating the To: of the reply message with the person in the "Have reply sent to", jobseekers@domain.com receives the reply message.  Our settings are as follows.  Check messages when they arrive--from people or distribution lists (jobseekers@domain.com)---Reply using a specific template (The template only has something in the body of the message).  There are no exceptions set.
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