Our HR department receives resumes from email@example.com. When they reply manually the name of the person that acutally applied for the job online appears in the To: of the reply message. (The person that sent the message can be found by right clicking on the message---selecting options---Delivery options--"Have reply sent to") Because there are so many messages HR wants to be able to set up an auto-reply to let the person know that the resume has been recieved. When we set up the auto-reply rule, instead of auto-populating the To: of the reply message with the person in the "Have reply sent to", firstname.lastname@example.org receives the reply message. Our settings are as follows. Check messages when they arrive--from people or distribution lists (email@example.com)---Reply using a specific template (The template only has something in the body of the message). There are no exceptions set.