troubleshooting Question

Not accepting connections

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SropesFlag for United States of America asked on
Citrix
32 Comments1 Solution1349 ViewsLast Modified:
"Cannot connect to the Citrix Metaframe Server. The Citrix Metaframe server you have selected is not accepting connections"

The above message is displayed from one user through the web interface - all other web interface users work fine (no other reported incidents). About 30% of my in-house users are also receiving the same message when using program neighborhood- though they can use the web interface as a work around.

This all started about the time we upgraded from MetaframeXP to MPS4. All three servers are up to date with Microsoft and Citrix Hotfixes as far as I can tell.
The clients are all within the same building with no firewall or anything between them and the server. Nothing has been changed other than the upgrade to MPS4. One workstation may have this issue and the machine on the very next desk works fine with exactly the same network path to the servers.
At any given point in time I have valid sessions on all three servers AND users having this problem. It is not a load or license issue either.
Client version is 9.150.39151 on all workstaions - working and not.
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