troubleshooting Question

VPN question

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dak11 asked on
VPN
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I have a user who's renting a space in another company who's trying to vpn/remote desktop into our firm.

I'm not sure how the other network is setup but from my quick talk with the guy who runs the network it's a pretty basic setup with a Cisco PIX firewall along with WinXP machines. The tech says their PIX is setup for remote connections since that's how he does the majority of maintenance on their system.

We also have a PIX firewall and have remote users VPN into our network and then remote desktop to their PC. This is usually done from a cable modem/DSL connection and not from another corporate network.

{back to the problem}

My user seems to be able to connect to our PIX from this remote office since I had him run ipconfig /all from the PC he's using and he received our DNS information as well as another ip address.

Prior to VPN his ip address was 10.238.1.23 and DNS was Rose.local

After he connected to our network he had an additional ip address 192.168.2.11 along with our DNS server information.

After he connects he's unable to remote connect to his PC in our office either through his PC name or IP address. I'm also unable to ping either ip address he gets on his machine - though his VPN address is 192.168.2.11 and our internal network is 192.168.1.X (not sure if the PIX does this translation on purpose because of NAT).

Any ideas to help correct this problem would be appreciated.
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