troubleshooting Question

VPN question

Avatar of dak11
dak11 asked on
3 Comments1 Solution276 ViewsLast Modified:
I have a user who's renting a space in another company who's trying to vpn/remote desktop into our firm.

I'm not sure how the other network is setup but from my quick talk with the guy who runs the network it's a pretty basic setup with a Cisco PIX firewall along with WinXP machines. The tech says their PIX is setup for remote connections since that's how he does the majority of maintenance on their system.

We also have a PIX firewall and have remote users VPN into our network and then remote desktop to their PC. This is usually done from a cable modem/DSL connection and not from another corporate network.

{back to the problem}

My user seems to be able to connect to our PIX from this remote office since I had him run ipconfig /all from the PC he's using and he received our DNS information as well as another ip address.

Prior to VPN his ip address was and DNS was Rose.local

After he connected to our network he had an additional ip address along with our DNS server information.

After he connects he's unable to remote connect to his PC in our office either through his PC name or IP address. I'm also unable to ping either ip address he gets on his machine - though his VPN address is and our internal network is 192.168.1.X (not sure if the PIX does this translation on purpose because of NAT).

Any ideas to help correct this problem would be appreciated.
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 3 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 3 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros