troubleshooting Question

Exchange 2003 user not showing up in the GAL

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ausadmin asked on
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Hi All

Got a user who came back to one of our client companies.  I re-enabled her AD a/c.  She couldn't connect to the server.  Also not appearing in the GAL.

I found that someboy had ticked 'hide from addressbook' in her AD advanced exchange properties.  Removed that and first ran an update on the domain RUS.  

She now shows up in the Preview of the GAL on the server but still not in the GAL on outlook.  I also updated the Enterprise RUS for good luck - no effect.  That was only an hour ago but I thought manual updates were just that.

Server is SBS2003 sp2 - all other users work fine and no customisation has been done to the GAL.

I'm a bit lost where to go next?
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