troubleshooting Question

HELP!!!! Cannot view mail in OWA but can view mail on the user's outlook 2003 mailbox. Is there a way to make the e-mail viewable in both OWA and the user's outllook?

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ellsworth2000 asked on
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11 Comments2 Solutions1938 ViewsLast Modified:
Here is my toughest question yet Experts,

This is on SBS 2000/exchange 2000 standard and outlook 2003 on XP Pro SP2:  One user out of many can view her e-mail on her MS outlook 2003 mail box [jane doe].  Though when that user accesses her mailbox via Outlook Web Access, she cannot view any of her e-mails just her sub folders that she has created in her inbox.  

Last night I could view all her e-mails via OWA but, i could not view it via her MS outlook 2003 mailbox, so to fix that i transferred all of her e-mail to a .pst 97-2002 file and then transferred all of her e-mail from the .pst to her mailbox on her MS outlook 2003.  So i went from BEING able to view her mail via OWA and not being able to view her e-mail on her MS outlook 2003 to, now not being able to view her E-mail via OWA but, BEING able to view her e-mail via her mailbox on her MS outlook 2003.

I really hope there is a solution to this being that she will go remote again tomorrow,

Many Many Thanks,

Ellsworth
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