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Microemission

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Windows Xp reversed numbers on Seagate SMART model dentification

Hi
I recently bought a Seagate 250gb Ata hard drive, but the programs like "hdd health"/"Partition Magic8"/"MBM5"/"Active Smart" is recognizing my new seagate hdd ST3250824A hdd model as TS230528A4 which is a little bit weird. As you can see this number is inverted every 2 bytes.
On POST the name is recognized nicely with the Promise 378 Controller embedded on my motherboard, where i installed my hdd as slave. Also on windows xp when checking the hard disk drive properties(f: -> right click>properties>hardware) i see that the name is also ok saying "ST325082 4A SCSI Disk Drive". Although my hard drive is Ata, i think it's normal to show up with what "SCSI" name because that Promise 378 Controller is the one which supports normal SATA. Although i dont have no sata hdd's that is the controller where i connected my ata hdd.
I have NTFS on this hard drive and windows also recognizes the 250gb space without any problem.
I am using Asus P4C800 Deluxe Motherboard and i have Windows Xp Sp2 installed.

I tried to put this very same hard drive on another computer with WinXpSp1 where the model name on SMART appears fine on "hdd health"/"Active Smart". But i really wanted to put on this computer and preferebly without having to reinstall windowsXP.
I am using Asus P4C800 Deluxe Motherboard and i have Windows Xp Sp2 installed.


How can i fix this problem?

Thanks for any help given :)
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seopher

Have you tried running the Seagate diagnostic program (http://www.seagate.com/support/seatools/)?

see what that shows.  It could of course be a ghost in the SP2 machine.  Normally diagnostic software from the manufacturer itself can nudge the drives into behaving properly - or at least help highlight a possible problem.  
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ASKER

Yes i have used seagate diagnostic program and it says everything is working without any problems.
I Can use the hard drive without any problems so far , NTFS file system is there which I partitoned with partition magic. My WindowsXPSp2 detects the drive nicely and i have no problems seeing the drive on windows explorer. It even shows all the space that i have on the 250gb hard drive. About 230gb. No problem there.
The only thing that i am finding weird is all the programs i mentioned earlier
"hdd health"/"Partition Magic8"/"MBM5"/"Active Smart" are all reporting that the drive is TS230528A4 although is it really ST3250824A on this computer on my WindowsXpSp2. WindowsXpSp2 also reports on the Hardware the name of the drive , which i think appears corretly as i mentioned above"ST325082 4A SCSI Disk Drive" (connected on my promise embedded controller)
On the other computer with WindowsXpSp1 it doesn't have this problem. The name appears correctly with any appplication.
I think it could be SMART problem but i really dunno.

Thanks for any help :)
have you looked to see what the plate on the drive actually says aswell?  

steve
On the Hdd label is says the drive's name ST3250824A. No problem there.
ASKER CERTIFIED SOLUTION
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David_Fong

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yeah it's starting to sound like there actually isnt a solution for this unfortunately. the drives work but just don't show the model numbers properly.  could be worse :)
That is what i want to know. Does windows care about the SMART values to monitor the hdd? Or can I run into problems by these misreadings on the long term?

Partiton magic 8 is also reading the drive with the bytes swapped.
This thing makes seagate's disc wizard program to unable to detect the drive.


Now with some patience, yesterday i tried to put the 250gb hdd on the primary slave and the number appears correctly on this pc.
I assume it's more a windows Xp Sp2 problem with the promise controller and seagate's hdd because it only shows up the numbers byteswapped when any seagate hdd is connected with the promise controller even if it is two hdd.
Somehow this doesnt affect the western digital hdd i have connected on the promise controller which is curious lolol.


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