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symantec anti-spam, POP won't relay anymore...

We are currently running Domino 6, and we have POP3 configured for some of our users that would like to be using outlook (both in house and at home).

We were running fine with Symantec Mail Security installed, no problems. Then seemingly, when I updated our Symantec Anti-Spam to the premium edition, our pop mail won't route outside the LAN.

We're getting a 550 SMTP error.

Any ideas what could be causing this?

Thanks!
Scott

SysExpert

I would check to see that it does not add a firewall. If it does, then you will need to allow for POP3 traffic.

I hope this helps !

scottman29

ASKER

nope, it doesnt...

Sjef Bosman

Where do you get the error message? What's in the Notes log.nsf? What's in other logs? Can you POP3 from an inside PC?

Trace all steps bottom up, until you can pinpoint the problem.

SysExpert

Is the Symantec a Corporate version pushed from a central server, or is it only a local install ?

Check the readme file for the newer version for known issues.

Also check the Symantec site Knowledge base for the error you are getting.

I hope this helps !

scottman29

ASKER

this is symantec mail security, so it's not pushed from anywhere...

Sjef Bosman

Seen my questions above??

scottman29

ASKER

well, here's the latest.

When you install the premium spam service, it installs MS SMTP service. so there's some sort of relay issue between that, and my domino server. I added the IP address of the domino server to the route list of the SMTP server, but no avail... any takers?

Thanks!
Scott

ASKER CERTIFIED SOLUTION

Sjef Bosman

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