Link to home
Start Free TrialLog in
Avatar of sim2k_support
sim2k_supportFlag for United States of America

asked on

ArcServe password change

We have a client with a network running several servers that is being backed up using Arcservre 11.1 build 3060.  Everything was running fine until, due to a security change they had to change the network administrator password.  We went in and changed the password in modify job under each of the remote servers to the new password.  The job has not run all the way since.  Each night it comes back with "request denied by the client agent, user or password is invalid.  Unable to logon as user unknown user name or bad password."  Everything is the same (user name, login, server, job) except for the new password.  Is there a place we are missing where the password needs to be changed for this to work?
Thanks
ASKER CERTIFIED SOLUTION
Avatar of dovidmichel
dovidmichel
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Avatar of Dave Lloyd
Dave Lloyd
Flag of Australia image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Also check permissions for the ARCserve share and directories.