We help IT Professionals succeed at work.

Complete System Lock Up

greetrufus
greetrufus asked
on
267 Views
Last Modified: 2010-04-25
About 1 week ago the PC totally froze up. No keyboard, mouse....nothing...completely locked.
I was not doing anything out of the ordinary.
When restarted, the PC acts completely normal (no errors on bootup).
This is now happening about 1-2 a day now.

It happens at random, no particular app is running and no particular time of day.  Appears completely random.
I have current AV software installed.  Scanned and updated daily.
No spyware turns up with Adaware, Spybot, hijackthis, etc.
No other system problems (slowness, errors, etc.)
The windows app and system logs are clean as a whistle.

Here are my specs:
Windows XP Professional Service Pack 2
2.20 gigahertz AMD Athlon 64
Board: MS-7030
Video: RADEON 9600 SERIES
I gig Memory
Maxtor 120 Gig SATA drive

Any ideas what is causing this??
HELP!!
Comment
Watch Question

zvitamConsultant
CERTIFIED EXPERT

Commented:
Do you have only one Anti-Virus Software Installed ?

If you have more than one AntiVirus installed simultanously on the same system, it may lead to system lockup.

If that is not the case, I suggest you go thorough all the applications on your startup list, and see if there is any conflicts between different applications started. ( yo can use msconfig for doing so )

Also you may find the following article useful:

http://dvdxcopy.afterdawn.com/thread_view.cfm/127564
Top Expert 2006
Commented:
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION
Top Expert 2006

Commented:
zvitam has a good point with the article link...
"garbage" processes can clog up your system and create conflicts
start/run/msconfig

eliminate in start-up: auto-updates, resident programs that you don't need

Author

Commented:
Ok,
So my Video driver is 6.14 and 6.2 is available.
I will update the drivers.
I have downloaded the mimtest software and will reboot and check my memory.
I have downloaded Ultimate CD Boot CD and will run.
I have checked my MSCONIG file and it is clean.

I am only running Norton AV 2005

I will repost once I have ran all thest tools.

Author

Commented:
I have run the graphics update.
Pretty major upgrade it appears.
Before running any additional checks, I will run this for a couple of days.
If all is stable I will close this question and award points.

If I am still encountering lockups, I will run the additional utilities and report back.

Thanks all for your quick and useful help!!
CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
look if your power supply can handle the load first :

http://www.jscustompcs.com/power_supply/      

otherwise, try another power supply.

Author

Commented:
Appears to have been a graphics card update
Unlock the solution to this question.
Join our community and discover your potential

Experts Exchange is the only place where you can interact directly with leading experts in the technology field. Become a member today and access the collective knowledge of thousands of technology experts.

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.