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PakNakal
PakNakal asked
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Last Modified: 2008-03-10
This is my first time posting so here goes:

I have an Asus A7n8X Deluxe motherboard (Revision 1.04 I think) with a GeForce FX 5700 video card.  2 Gigs of Ultra PC3200 Memory.
AMD 3200+ running w/ a 200 MHz FSB.
All of my memory timings are set manually to be safe.

I have tried many, many different things to fix the follwing problem.  Here is the problem:

I received this motherboard after my original one died.  I upgraded the RAM and I changed my two 21" CRTs out for 2 19" LCDs.  I also upgraded the CPU.  So I reinstalled Windows XP after doing a quick format.  Things were acting very strange, for example every single driver I installed had a popup saying it was not Microsoft signed.  It would lock up after about 20 minutes of use, so I reformatted, this time doing a full format.  This time things were looking good, but after installing all the drivers, and itunes, the computer would give me a BSOD after using it for about 20-30 minutes.  I began troubleshooting it with different RAM and a different video card.  I ran Memtest86 overnight and the microsoft diagnostics over night with no errors.  The CPU, RAM, and monitors are brand new.  The motherboard I believe is refurbished.  After spending hours on it, updating the bios installing the newest drivers, etc. I got nowhere.  When running Itunes, it seemed to reboot more often after a little crackle in my speakers.   So I tried playing music in itunes, a video off the web and running windows media player at the same time to reproduce the error and it would restart periodically, but I am not positive it was due to the media tests.  The blue screens I received were IRQ_NOT_LESS_THAN I think, with nvmcp.sys and nvarm.sys being the mentioned files.  So I finally reinstalled Windows again, this time going straight for the newest drivers.  I did not install itunes and things were going great.  I let it run for a few days and I checked my email every once in a while, so no serious work on it.  I thought it was fixed, but then today while browsing the web, it just restarted on me, and since I reinstalled windows, I forgot to change it so that it doesn't automatically reboot on an error.  Therefore, I don't know what the error was.  I have memory dump file I can post if need be.

Other issues I was experiencing was in the displays.  One of the displays would freeze.  It was the actual image because I could move the mouse and click the X to close the program in that window, but the X didn't move.  If it was the display without the task bar, the program I just closed would leave the taskbar, but it would still be displayed in the window.  Sometimes the Start menu would not respond when you clicked it.  If I pressed the windows key, the dotted lines would appear on the start button but nothing would pop up.  Also periodically one monitor would flash black for a second and come back on.  Sometimes it would do this when the program image was frozen.  When it came back on the program would disappear.  Also in task manager if I closed the program, it would disappear but like I said the image would still remain.  I would actually go into the display properties and change a setting to force the monitor to refresh.  It has not done this in a while, in fact since I reinstalled Windows, the screen has only flashed black once, but never had a program freeze.  The monitors act like to different computers because when one of them does it, the other side still operates like normal.  They both do it, so I don't think it has anything to do with the monitor, and it also did it with 2 different video cards.

I am thinking that maybe I got a bad CPU, which I just bought or the power supply is going, or my RAM is bad even though I have tested it and tested it and it is brand new.  I don't want to keep sinking money into it, so if anyone can pinpoint the problem I would appreciate it.  All of my temperatures run very cool, so unless my sensors are bad, temp shouldn't be an issue.  My power supply is about 2.5-3 years old, but the voltages in Asus probe appear correct.  Here are the voltages according to Asus Probe.

12 = 12.544 V
5 = 4.919 V
3.3 = 3.312 V
1.696 Vcore


Also I will mention, I have been running Prime95 for about 20 minutes now with no problems.  After installing itunes again, about an hour ago, it kept locking up when I rebooted.  Finally in safe mode I did a restore to about 2 days ago and all is working fine, of course the main problem takes a while to show up.

Thanks for your help everyone, and let me know if I need to add any information.  I have spent at least 20 hours troubleshooting it and I am at a loss.
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Commented:
The crash may be caused by faulty ram or device driver error. The system event log and the minidump has the most useful diagnostic information. When Windows crashes with blue screen, it writes a system event 1001 or 1003 and a minidump to the folder \windows\minidump. Check system event 1001 and 1003 and it has the detail of the blue screen.

Event ID: 1001
Source: Save Dump
Description:
The computer has rebooted from a bugcheck.The bugcheck was : 0xc000000a (0xe1270188, 0x00000002, 0x00000000, 0x804032100).
Microsoft Windows..... A dump was saved in: .......

Event Source: System Error
Event Category: (102)
Event ID: 1003
Description:
Error code 1000007f, parameter1 0000000d, parameter2 00000000, parameter3 00000000, parameter4 00000000

Control Panel -> Adminstrative Tools -> Event Viewer -> System -> Event 1001/1003. Copy the content and paste it back here

Zip 5 to 6 minidumps to a zip file and attach it at any webspace. I will study the dump and find out the culprit. Make sure that your windows is not infected with spyware and adware. Some faulty ram can pass memtest. Try reseat the memory module to another memory slot.

Get public webspace
Use a free service like rapidshare to attach the minidumps and post the url of the mimidumps at this thread.
http://www.rapidshare.de/

Author

Commented:
Here is the only minidump I have since I just recently reinstalled windows and it has only blue screened once.

http://rapidshare.de/files/13668089/Mini021906-01.zip.html

I did try the computer with other RAM and it still had problems, but then again the replacement RAM could have been bad too.  


Event Type:      Error
Event Source:      System Error
Event Category:      (102)
Event ID:      1003
Date:            2/19/2006
Time:            1:17:08 PM
User:            N/A
Computer:      SERVER
Description:
Error code 100000d1, parameter1 00000001, parameter2 00000006, parameter3 00000001, parameter4 b9b6f375.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45   System E
0008: 72 72 6f 72 20 20 45 72   rror  Er
0010: 72 6f 72 20 63 6f 64 65   ror code
0018: 20 31 30 30 30 30 30 64    100000d
0020: 31 20 20 50 61 72 61 6d   1  Param
0028: 65 74 65 72 73 20 30 30   eters 00
0030: 30 30 30 30 30 31 2c 20   000001,
0038: 30 30 30 30 30 30 30 36   00000006
0040: 2c 20 30 30 30 30 30 30   , 000000
0048: 30 31 2c 20 62 39 62 36   01, b9b6
0050: 66 33 37 35               f375    


Thanks for your help.

Commented:
Hi PakNakal,

I cannot download the minidump from your url. Please check your url link.

Author

Commented:

Commented:
Your debig report
BugCheck 100000D1, {1, 6, 1, b9b6f375}
Probably caused by : nvarm.sys ( nvarm+375 )

STACK_TEXT:  
WARNING: Stack unwind information not available. Following frames may be wrong.
ba702ec4 b9b73741 00000001 00001004 00000004 nvarm+0x375
ba702ee4 b9b73c6f 00000001 00001004 00000001 nvarm+0x4741
ba702f18 b9b7408b 89926850 00005709 ba702f44 nvarm+0x4c6f
ba702f28 b9b74fc3 ba702f3c 8995d2d8 8995d53c nvarm+0x508b
ba702f44 b9b6f9dc b9b7229f 89a63280 804da779 nvarm+0x5fc3
00000000 00000000 00000000 00000000 00000000 nvarm+0x9dc

FOLLOWUP_IP:
nvarm+375
b9b6f375 f3a5             rep     movsd

SYMBOL_STACK_INDEX:  0
FOLLOWUP_NAME:  MachineOwner
SYMBOL_NAME:  nvarm+375
MODULE_NAME:  nvarm
IMAGE_NAME:  nvarm.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  40b3cf78
STACK_COMMAND:  kb
FAILURE_BUCKET_ID:  0xD1_nvarm+375

BUCKET_ID:  0xD1_nvarm+375


nvarm.sys is the nVidia MotherBoard Device Driver. I search with nvarm.sys with couple of hits. Upgrade the patches from nVidia Website will resolve the problem.

Author

Commented:
I searched for information on nvarm.sys but didn't find anything useful.  I already have the newest nforce chipset drivers.  I did download an older version and I extracted the files.  I was wondering if it would hurt anything to replace my nvarm.sys file with the older version I downloaded?  I was also going to replace my nvmcp.sys file as well because I received a blue screen from that during my last windows install.  Will there be incompatibility between having all new drivers except one older .sys file?

Thanks.

Commented:
Search google with 40b3cf78 that is the timestamp of your nvarm.sys. You can find some hit with exactly the same symptoms but all of them have no solid answer. I believe it is eihter firmware problem of the bios or nVidia M/B device driver. Forward the problem to nVidia Technical support.

Commented:
If it is ram problem, your windows will crash with various bugcheck codes.  Can you provide the system event 1001/1003 to confirm that your windows crashes consistantly.

The following cases are similar to your problem and I don't think it is related to faulty ram.
http://www.houseofhelp.com/forums/showthread.php?t=40333
http://www.houseofhelp.com/forums/showpost.php?p=198843&postcount=1
http://www.gumpcom.com/modules.php?name=Forums&file=viewtopic&t=607&sid=1fd98c40cb59cab96dd94b08493e18d8
http://www.computerbase.de/forum/showthread.php?t=95094

Commented:
Try to download the newest available driver for your video card so that there won't be any compatibility problems. If your computer restarts because of a new update, perhaps it's not compatible with one or two of your hardware/software that're currently installed in your PC.

Otherwise, maybe you can get an extra fan, perhaps your computer is overheating, although i must admit this is highly unlikely.
Danny ChildIT Manager

Commented:
It may be worth running Memtest86 again.  I had a system a couple of years back with an Asus board that was fine under memtest, but would do similar things like reboot randomly.  After much headscratching and swapping of kit (including the psu), I ran it again, and got 32000 errors overnight...  New ram fixed it.

Also, try running on a minimum config, remove some of the ram, any spare cards, disconnect optical drives etc...

Author

Commented:
I checked the RAM again with no errors found.  The computer runs very, very cold, in fact the motherboard is at 17 degrees and the CPU is at 33 degrees.  I replaced the nvarm.sys file with the same file from a previous driver of Nvidia.  Everything seemed to be working great and I even played Unreal for about an hour and then boom, blue screen with the file name nv4_disp.dll mentioned I believe.

here are my minidumps since the last one I posted.

www.kubuntuforums.net/mkportal/modules/downloads/file/Minidump.rar

Thanks for the help.

Author

Commented:
Here is the most recent error logs from event viewer (in order of most recent):

nv4_disp.dll error

Event Type:      Error
Event Source:      System Error
Event Category:      (102)
Event ID:      1003
Date:            2/20/2006
Time:            12:16:58 PM
User:            N/A
Computer:      SERVER
Description:
Error code 1000008e, parameter1 c0000005, parameter2 bf12163f, parameter3 b6430b00, parameter4 00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45   System E
0008: 72 72 6f 72 20 20 45 72   rror  Er
0010: 72 6f 72 20 63 6f 64 65   ror code
0018: 20 31 30 30 30 30 30 38    1000008
0020: 65 20 20 50 61 72 61 6d   e  Param
0028: 65 74 65 72 73 20 63 30   eters c0
0030: 30 30 30 30 30 35 2c 20   000005,
0038: 62 66 31 32 31 36 33 66   bf12163f
0040: 2c 20 62 36 34 33 30 62   , b6430b
0048: 30 30 2c 20 30 30 30 30   00, 0000
0050: 30 30 30 30               0000    


If I remember correctly the following was an nvarm.sys error.

Event Type:      Error
Event Source:      System Error
Event Category:      (102)
Event ID:      1003
Date:            2/20/2006
Time:            11:32:34 AM
User:            N/A
Computer:      SERVER
Description:
Error code 000000ea, parameter1 88a9bda8, parameter2 87b22a48, parameter3 893fb4c8, parameter4 00000001.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45   System E
0008: 72 72 6f 72 20 20 45 72   rror  Er
0010: 72 6f 72 20 63 6f 64 65   ror code
0018: 20 30 30 30 30 30 30 65    000000e
0020: 61 20 20 50 61 72 61 6d   a  Param
0028: 65 74 65 72 73 20 38 38   eters 88
0030: 61 39 62 64 61 38 2c 20   a9bda8,
0038: 38 37 62 32 32 61 34 38   87b22a48
0040: 2c 20 38 39 33 66 62 34   , 893fb4
0048: 63 38 2c 20 30 30 30 30   c8, 0000
0050: 30 30 30 31               0001    




Event Type:      Error
Event Source:      nv
Event Category:      None
Event ID:      108
Date:            2/20/2006
Time:            11:29:14 AM
User:            N/A
Computer:      SERVER
Description:
The driver nv4_disp for the display device \Device\Video0 got stuck in an infinite loop. This usually indicates a problem with the device itself or with the device driver programming the hardware incorrectly. Please check with your hardware device vendor for any driver updates.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 03 00 46 00   ......F.
0008: 00 00 00 00 6c 00 04 c0   ....l..À
0010: 00 00 00 00 00 00 00 00   ........
0018: 00 00 00 00 00 00 00 00   ........
0020: 00 00 00 00 00 00 00 00   ........




Event Type:      Error
Event Source:      System Error
Event Category:      (102)
Event ID:      1003
Date:            2/20/2006
Time:            10:41:50 AM
User:            N/A
Computer:      SERVER
Description:
Error code 100000d1, parameter1 00000001, parameter2 00000006, parameter3 00000001, parameter4 b9809375.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45   System E
0008: 72 72 6f 72 20 20 45 72   rror  Er
0010: 72 6f 72 20 63 6f 64 65   ror code
0018: 20 31 30 30 30 30 30 64    100000d
0020: 31 20 20 50 61 72 61 6d   1  Param
0028: 65 74 65 72 73 20 30 30   eters 00
0030: 30 30 30 30 30 31 2c 20   000001,
0038: 30 30 30 30 30 30 30 36   00000006
0040: 2c 20 30 30 30 30 30 30   , 000000
0048: 30 31 2c 20 62 39 38 30   01, b980
0050: 39 33 37 35               9375    


I was trying to make it crash so all of these blue screens happened while playing Unreal Tournament 2004.  The video card is a brand new or refurbished from nvidia because they just replaced it.

Author

Commented:
Here are two more dumps:

www.kubuntuforums.net/mkportal/modules/downloads/file/Minidump2.rar

I have now tried reloading the newest drivers, and I found a patch that supposedly stops the nv4_disp.dll error and I ran that.  Whenever I play Unreal Tournament 2004 to test it, the ground will disappear after 5 minutes of playing.  I tried to install asus smartdoctor so I could adjust my video cards settings, but it won't find my card.  I also installed the Battlefield 2 demo and I can't play it on lowest settings because the screen will start appearing black in different areas.  I checked the system requirements and I exceed them in all areas except the video card which I only meet the requirements.  I even upped my ram voltage and video card voltage.  Still having problems.  Now that I reinstalled the drivers, one of my monitors froze, but I closed the program using the taskbar and reopened it.  
Commented:
This one is on us!
(Get your first solution completely free - no credit card required)
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Author

Commented:
Well I finally figured it out.  After reinstalling the drivers and such with no luck, I went back to my motherboard manual.  On the motherboard is a jumper for FSB.  In the manual is an option for 200 or 266/333.  I chose 200 without looking it over carefully, thinking that my pc3200 RAM runs at 200 MHz and 400 MHz as dual channel.  I thought the 200 would be best.  The manual does not show a 400 MHz FSB because it was written before the bios update came out that allowed the use of PC3200 RAM.  So long story short, I switched the jumper, and rebooted.  Still had problems, but after I uninstalled that little nv4_disp.dll patch that I spoke of earlier, all problems disappeared.  I am so glad it is fixed, and thank you for all your help everyone.  I am still frustrated that I have spent a good 30 solid hours working on this problem.  Its a good thing I was charging myself my going rate of $45.00 per hour. LOL  Thanks again.

Commented:
I'm glad to know that your problem is resolved. However I still believe that your windows is crashed wth multuple culprits. nVidia Display card driver is one of them. Your version of Norton AV is confirmed to cause blue screen with bugcheck code 8E. You had better upgrade your Norton AV to lastest version. Repost if you need further help.

https://www.experts-exchange.com/Operating_Systems/WinXP/Q_21626818.html

Author

Commented:
I reinstalled Windows again, this time with the right jumper setting.  I also installed Norton AV version 8.0.1.425 (not the same version as before, slightly older) because I get the software through my employer for free so I don't want to pay for an upgrade.  I will monitor any problems, and I will also try to work my computer to the max with games, music, and videos to see if there are any issues.  Thanks again for your help.

Author

Commented:
5 Days and no issues yet.  I would say we can consider this problem fixed.  Thanks for all the help.

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