troubleshooting Question

Move mailbox not working, how to export/import pst's.

Avatar of dpacheco
dpacheco asked on
Exchange
17 Comments1 Solution552 ViewsLast Modified:
I'm unable to move mailboxes from our exchange 5.5 server to Exchange 2003 server (in same site), both servers appear in System manager on both servers but when I try to move from 5.5 to 2003 I get:
"The information store could not be opened. The logon to the Microsoft Exchange Server computer failed. MAPI 1.0 ID no: 80040111-0286-00000000."  Plus event id 1022 and 9562 errors.  I've found lots of technotes on this and did everything they said, I've spent hours trying to get this to work and have finally given up. If anyone has anything new that's not in technet I'd be glad to try it but I really need to get these mailboxes moved so I've decided to export to PST files then import. I'd just like to make sure my plan is correct, looks like I must:
1. export the pst file
2. delete the user
3. add them back in, creating their mailbox on the new server
4. import the pst file

Thanks.
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 17 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 17 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros