troubleshooting Question

Move mailbox not working, how to export/import pst's.

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dpacheco asked on
17 Comments1 Solution552 ViewsLast Modified:
I'm unable to move mailboxes from our exchange 5.5 server to Exchange 2003 server (in same site), both servers appear in System manager on both servers but when I try to move from 5.5 to 2003 I get:
"The information store could not be opened. The logon to the Microsoft Exchange Server computer failed. MAPI 1.0 ID no: 80040111-0286-00000000."  Plus event id 1022 and 9562 errors.  I've found lots of technotes on this and did everything they said, I've spent hours trying to get this to work and have finally given up. If anyone has anything new that's not in technet I'd be glad to try it but I really need to get these mailboxes moved so I've decided to export to PST files then import. I'd just like to make sure my plan is correct, looks like I must:
1. export the pst file
2. delete the user
3. add them back in, creating their mailbox on the new server
4. import the pst file

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