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Error 403 accessing RWW; OWA and companyweb fine

Joe Thompson
Joe Thompson asked
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Last Modified: 2010-02-25
Hello-

I've followed the directions on a zillion websites to no avail...

Environment: SBS 2003 Premium server, I did not install ISA

Situation: All web functions are operating except the connection to http://servername/remote

servername/exchange opens OWA up just fine from internal or external calls via localhost or external IP; companyweb works fine

The error opening up RWW is 403 - forbidden:

You are not authorized to view this page
You might not have permission to view this directory or page using the credentials you supplied.

HTTP Error 403 - Forbidden
Internet Explorer  

The certificate works fine for OWA, so it can't be that.  I've checked permissions on all the directories and users and everything is normal.  

Note: I even get the forbidden message from expanding ISS, opening the web sites, default web site, right-clicking on remote and doing a "Browse".  

Can you help?  What am I missing?

Thanks.

-Joe
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Joe ThompsonPrincipal Manager

Author

Commented:
BTW...I removed the SSL requirement for Remote and still get the same forbidden error, so it's not SSL or security certificate related I believe.
Make sure that the Users and you are member of "Remote Web Workplace Users", but i guess you are still member.
Joe ThompsonPrincipal Manager

Author

Commented:
Yeah, the memberships are all fine.  
Joe ThompsonPrincipal Manager

Author

Commented:
More info:

I'm getting prompted from the workstations for authentication to companyweb and none of the logons work.  Does this help.  Anyone?
Joe ThompsonPrincipal Manager

Author

Commented:
...forgot to add the membership to the sharepoint access is why the companyweb asked for authentication.  Fixed that.

The remote web workplace issue was caused due to a missing link on the remote properties "Documents" tab.  The default.aspx was not in the list.  I added it, now everything works fine.

Hopefully someone will benefit from my findings.

Thanks.

-Joe
Commented:
This one is on us!
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Commented:
I have found the fix to this problem, as i was havin the same issue.  I fixed it by doing the following.

Open IIS Manager, right click on default web site and choose properties.  
Goto Documents Tab.  Add Default.aspx to the bottom.  Restart IIS.

Hope this helps

Randy

it would be nice if the original author could comment on a solution if he did find one.
Joe ThompsonPrincipal Manager

Author

Commented:
Not sure what comment you are referring to.  If you note my last post contained the fix that I had implemented and that was "a missing link on the remote properties "Documents" tab.  The default.aspx was not in the list.  I added it, now everything works fine."  This is the same post that ditobot posted as well.

Cheers,

-Joe
Sorry - didnt notice your last post, just the last comment from some 3rd party.
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