troubleshooting Question

Plug and play error

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freebuddy asked on
Desktops
15 Comments2 Solutions1855 ViewsLast Modified:
Hello guys, I wonder if somebody please could help me. I have a Dell 8200 desktop, but its been like months that before getting into windows I get this black screen that says: PLUG AND PLAY CONFIGURATION ERROR. and then it says SECONDARY HARD DRIVE NOT FOUND. It recognizes my DVD drive but not the CD-rom DRIVE. Then when I get into windows all the colors are messed and the resolutions are horrible. I've opened my case, check the cd plugs and they are really well plugged, but the configuratin error, how can I fix that? and any guess what happens wt the CD_ROM?

Thanks,

Blessings
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