troubleshooting Question

Exchange not routing Yahoo, BT Email - all other email is being routed

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jagdhillon asked on
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All outbound email to all ISP's 3rd parties is being forwarded by our Exchange server, however we are unable to send email's to Yahoo/BT internet accounts

on the Windows 2000 exchange server queue it shows the Yahoo/BT Internet email "re-trying" all other email to gmail, hotmail works fine

yahoo/Bt accounts are able to email back to users on the exchange server

isn't all email forwarded via SMTP? are we able to use diagnostics tools to see why it's not being routed?

could it be a firewall issue?
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